Sr. Operations Manager

  • Location:
    San Jose, California, US
  • Additional Location(s)
    all east coast hubs
  • Area of Interest
    Marketing and Communications
  • Job Type
  • Technology Interest
  • Job Id
Who You Are
You've got the experience in workforce planning, on time execution of quarterly budgets, delivery of quarterly, annual, and long-term marketing plans, connecting the dots for team members by listening and asking questions given this role sees across the landscape.  You can be agile and you have the ability to coach the org as you anticipate future needs within planning.  You have the ability learn our marketing strategy & you will work to advance it:  Say what the org is going to do, keep team members accountable to doing it, and then say what the organization did.

What You'll Do
You'll help our VP of Security Marketing as the lead in Strategy, Planning, and Operations by connecting Security Marketing with a broad set of cross-functional stakeholders to help define, execute, and optimize Security Marketing results. The operational foundations of the team are already in place. Refinement of the operational cadence and develop a strategy around the ever-changing environment of Security is required to help continue to grow the business through strategic marketing efforts and outcomes.

Who You'll Work With
Customer centric and digital first, the Security Marketing team is passionate about marketing on the cutting edge. This team is responsible for delivering world class content and Thought Leadership, high touch omni-channel campaigns that reach the customer in ways that inspire them to think carefully about their Security buying decisions. You will have a unique opportunity to join a team focused on a growth business in a hot market working to unleash Cisco's reputation of having the best of breed Security Portfolio.
Minimum Requirements
o 8-10 years of leading large-scale change leadership projects; developing change strategies to support large cross-functional and transformational programs
o Strong leadership, people management, project management skills- Ability to lead the change management professionals working on the integration, as well as cross-functional teams, to develop and execute complex change management programs. 
o Ability to prioritize and manage competing requirements from various teams and individuals, keeping all apprised of status in sufficient time to adjust plans if needed rather than compromise results
o Capacity to thrive under pressure, tight deadlines, and work with highly passionate individuals
o Superior business communications (written, verbal, and graphical)
o Strong experience driving executive level change leadership 
o Excellent interpersonal skills, with the ability to create a strong level of partnership at all levels of the organization. Highly collaborative, tolerant of and able to drive large diverse teams across the world through influence; demonstrated teamwork, collaboration/interaction skills (influencing, negotiating, etc.)
o High interest in Security work & discipline; thought leadership on Cisco's strategy. Business acumen and functional process knowledge - Ability to understand and articulate Go-To-Market and Operational, Sales, Service and Channel strategies, as well as employee transition strategies and execution.
o Capacity to identify areas of opportunities to improve change management processes and take the initiative to implement them.
o Business planning and problem-solving- Ability to develop plans and lead meetings that set strategy, objectives, and projects on complex business problems. Ability to resolve issues quickly and efficiently, communicate those results in a timely and effective manner, combined with the ability to know when to bring in management to clarify or support efforts. 

Requires BA/BS (Masters degree preferred) in relevant field/area (HR, Org Effectiveness, Change Mgt., etc,). Business knowledge in Cisco, Services, Sales, HR and/or Operations is a big plus.
Desired Skills
The ideal candidate will be able to handle complex situations and juggle multiple responsibilities simultaneously, including balancing progress on long-term projects with the urgency of immediate operational demands. Additionally, the candidate will need to:

* Build strong and sustainable relationships and interact w/ all organization levels.
* Demonstrate exceptional teamwork and foster collaboration within the BE, as well as with key stakeholders in CMC and other organizations
* Thrive in an unstructured and fast paced team environment and work independently with minimum supervision
* Possess strong organizational skills allowing to manage and prioritize large number of commitments and deadlines
* Possess excellent analytical abilities and problem-solving skills
* Demonstrate good judgment and sensitivity to confidential documents, issues, and information
Why Cisco We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren't afraid to change the way the world works, lives, plays and learns. We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers. We Are Cisco.


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