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Sr. Reporting Analyst - WellMed - San Antonio, TX

UnitedHealth Group

San Antonio, TX
Job Code:
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Job Details

Sr. Reporting Analyst - WellMed - San Antonio, TX(Job Number:704492)

Careers with WellMed. Our focus is simple. We’re innovators in preventative health care, striving to change the face of health care for seniors. We’re impacting 90,000 lives, primarily Medicare eligible seniors in Texas and Florida, through primary and multi-specialty clinics, and contracted medical management services. We’ve joined Optum, part of the UnitedHealth Group family of companies, and our mission is to help the sick become well and to help patients understand and control their health in a lifelong effort at wellness. Our providers and staff are selected for their dedication and focus on preventative, proactive care. For you, that means one incredible team and a singular opportunity to do your life's best work.(sm)

Responsible for managing all aspects of daily, weekly, monthly and annual reporting including the design, development, testing, documentation, maintenance and analysis of database queries and reports.  Presents analyses results/recommendations to customer leadership directly in a timely, consistent, and accurate manner.  Recommends and implements new or modified reporting methods and procedures to improve report content and completeness of information.  Provides subject matter expertise on all data elements and report content related to the data warehouse.  Coordinates with end users, the data warehouse developers, DBA’s, and the change/release manager to ensure total system quality assurance is met at all times. 
Primary Responsibilities:
  • Designs, develops, tests, documents and maintains database queries and reports related to—but not limited to—customer service, enrollment, eligibility, claims, and physician offices
  • Works with customers to define and document additional requirements to enrich reporting capabilities
  • Develops systematic reporting processes and procedures to ensure timely delivery of daily, weekly, monthly, annual and ad hoc reporting to management
  • Troubleshoots data integrity issues, analyzes data for completeness to meet business needs, and proposes documented solution recommendations
  • Transfers data into meaningful, professional and easy to understand formats for various audiences
  • Combines various data sources into a comprehensive understanding of customer behaviors and feedback for service improvement opportunities
  • Manages reporting and analysis elements on all business initiative projects   
  • Recommends and implements new or modified reporting methods and procedures to improve report content and completeness of information
  • Troubleshoots and coordinates resolutions to all system issues affecting Customer Service
  • Creates on-line tools to improve efficiency and effectiveness of staff in their role of servicing our customer

Job IT Data Warehousing/Analytics
Primary Location US-TX-San Antonio
Other Location 
Organization WellMed Medical Mgmt, Inc
Schedule Full-time
Number of Openings 1
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UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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