Sr Service Contracts Manager - 1225476

  • Location:
    RTP, North Carolina, US
  • Area of Interest
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  • Technology Interest
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What You'll Do

Cisco is the worldwide leader in networking that transforms how people connect, communicate and collaborate, and our legal department has embraced the productivity improvements and innovations that networked business architectures provide. Like the networks we build, our team is a broad network of individuals collaborating in a flexible, dynamic environment. We partner with a world-class group of sales executives and engineers with a focus on creative solutions to help meet our customers’ needs.

Who You'll Work With

At Cisco Legal, you will work in a dynamic in-house legal department specializing in Services Contracts and Statements of Work. The Contracts Management Team partners closely with functions across the company, sales, services, delivery, operations, and finance just to name a few to provide compelling value to our customers and partner, you will find your job is fast-paced and ever-changing. It's an environment of cross-functional partnership, knowledge sharing, and support. It's also a place with autonomy, individuality, and initiative.

Who You Are

To be an integral part of Cisco's next chapter means you are smart, creative, ambitious, passionate, reciprocal, flexible, and dedicated. When you see a problem, you fix it. When you hit a barrier, you break it down. While others complain, you think of ways to make it better. You're not afraid to think big and to follow through. You don't wait to be told what to do - you do it.

You desire to be part of an extraordinary group of legal professionals in an environment that rewards innovation, challenges and expands your comfort zone and provides you with the support, technology, and educational opportunities to succeed. You will be passionate about growing our business, changing the world, and having fun.

You'll have experience with the following:

  • Review and approval of standard and non-standard Statements of Work (SOWs) for Customers and Subcontractors (back to back SOWs)
  • Advise and assist the Services Sales teams during SOW negotiation with Customers and Subcontractors
  • Determine appropriate actions and solutions for the more complex legal and business issues related to the services offered.
  • Able to apply policies to the deal and render guidance with a view to achieving the best solution for Cisco and Customer
  • Provide advice and contract interpretation to Cisco senior management on the provisions of specific agreements as well as legal issues that might impact the business.
  • Secure proper approval on nonstandard legal, financial, technical and business issues raised in contract documents
  • Participate in and lead departmental and cross-functional teams focused on continuous process improvement.
  • Assure conformity and consistency in the application of Cisco legal and business policies and practices.
  • Support the training requirements of client organizations by providing presentations on key legal/contract issues that impact the business.
  • Other duties as assigned.

Our Minimum Qualifications & Experience

Typically requires BS/BA degree or equivalent with 8 + years industry related experience.

Legal qualification preferred but not essential

Our desired skills are:

  • The individual will demonstrate the capacity and strong desire to learn new things and quickly apply that knowledge to specific tasks.
  • Strong background in contractual law related to the provision of services.
  • Detailed knowledge of commercial, contract and business law.
  • Experience supporting a multi-jurisdictional regions
  • Commercial and financial knowledge an advantage
  • Experience in commercial negotiation with customers and/or subcontractors
  • Ability to translate commercial/legal scenarios into simple language, business issues professionally.
  • Excellent verbal and written communication, negotiation and persuasion skills, including the ability to weigh and articulate the risk and benefit of various scenarios and propose effective resolutions.
  • Ability to work successfully with various levels (mid to senior management) across geographies. The individual will have the ability to operate well in a cross-functional team setting and foster strong relationships with the sales teams, support team members, suppliers, partners or customers.
  • Basic technical knowledge of IT industry
  • Ability to manage a high volume workload
  • Ability and willingness to take independent decisions and actions
  • Strong influencing and leadership skills, including decisiveness on both legal and business issues
  • Sense of humor, team spirit, enthusiasm

Why Cisco

We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren't afraid to change the way the world works, lives, plays and learns.

We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers.

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