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Sr. Strategic Account Executive, TPA - Sacramento, CA

UnitedHealth Group

Sacramento, CA
Job Code:
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Job Details

Sr. Strategic Account Executive, TPA - Sacramento, CA(Job Number:720140)

Great account management is result of strong purpose, conviction and pride - pride in your ability and your product. Bring along your passion and do your life's best work.(sm)
The Sr. Strategic Acct Exec, TPA is accountable for the client satisfaction and retention for our large client segment at UMR.
Primary Responsibilities:
  • Accountable for the retention, growth and increased profitability of existing business, the acquisition of new business on existing accounts, customer satisfaction and the strategic direction of assigned accounts
  • Establish, cultivate and manage the customer relationship at multiple levels (including C-Suite), serving as a healthcare consultant and trusted business advisor to this customer
  • Direct strategic, customer specific initiatives, which deliver 'value added' services through the execution of client specific business plans
  • Responsible for value delivery to customer including plan performance, account management and service results
  • Develop and maintain a detailed knowledge base of assigned customer, beyond the traditional healthcare - focused information / knowledge, to become an extension of the customer's business
  • Clearly demonstrate the value propositions for specialty and ancillary business to improve customer growth and retention
  • Coordinate and influence superior customer service delivery developing and maintaining strong intercompany relationships
  • Strategically plan and meet with customers quarterly, identifying trends and offering solutions per the Insight Driven Solutions (IDS) consultative and solutioning process
  • Prepare, host and follow - up an annual/quarterly strategic planning session with the customer
  • Determine and clearly articulate the value story, trend drivers and tracking of solutions performance to the customer
  • Maintain a high level of healthcare industry knowledge as well as customer's industry

Job Employer & Indiv Acct Mgmt
Primary Location US-CA-Sacramento
Other Location 
Organization E&I California
Schedule Full-time
Number of Openings 1
Apply on the Company Site

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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