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Sr. Technical Specialist, Network Services

AT&T


Date:
09/21/2017
2017-09-212017-10-21
Job Code:
att4-5474926
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Job Details

Company AT&T

Job Title Sr. Technical Specialist, Network Services

Jobid att4-5474926

Location: Boucherville, PQ, CAN

Description This position will provide senior level design, configuration, and troubleshooting support for the AT&T team on the Pratt & Whitney Canada/UTC Account. This includes: L2 switching (including QoS), L3 LAN routing (including EIRGP and BGP), F5 load balancing (OSI Layer 1-4), Websense or zScaler Web Proxy solutions, Cisco ASA Firewalls, and Cisco VoIP solutions. Knowledge of WAN architecture and transport protocols for troubleshooting purposes; and technical understanding of cloud computing solutions, is also required.



**Roles and Responsibilities:**

1. Provide design, configuration, and troubleshooting support for the P&WC/UTC Network environment.

2. Provide on call/off hours support when required.

3. Provide required documentation of the network environment as required.



**Key Competencies and Skills:**

Required Skills:

1) 7+ years of design & troubleshooting experience with Cisco layer 2 LAN switching (including VLAN & QoS).

2) 7+ years of design & troubleshooting experience with Cisco layer 3 routing (including EIGRP and BGP).

3) 5+ years of design & troubleshooting experience with Cisco ASA Firewalls (including VPN).

4) 5+ years of experience with DNS/DHCP systems (Bluecat preferred).

5) 5+ years of experience with web proxy solutions (including Websense or zScaler)

6) 5+ years of experience with Cisco VoIP solutions.

7) 5+ years of experience with WAN support and troubleshooting.



Desired Skills:

1) 5+ years of experience with MS Visio and Excel.

2) 3+ years of use of Incident Management systems



**Education and Qualifications:**

HS or technical school diploma as a minimum; college level AS/BS preferred. Ability to interact with both end user clients and other technical teams is critical.

Ability to speak/read/write fluent French and English is required.



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