Sr. User Design, UX Researcher- HR
JobTitle: Sr. User Design, UX Researcher- HR
Manages the research relationship with contractors, and suppliers by creating requests for proposals (RFPs); reviewing, evaluating, and modifying
user experience research designs and analyses; ensuring deliverables are defined and agreed upon before any work is initiated; providing direction
and feedback to vendors; providing feedback for evaluating accountability and overall vendor performance; reviewing deliverables; and reviewing key
measures with management team.
Drives and recommends proactive broad based, site-wide research programs by understanding business objectives and analyzing customer needs;
developing, communicating, building support for, and implementing user research strategies, plans, and practices; measuring outcomes to ensure
desired results; gathering and analyzing data; drawing conclusions from data; creating reports and measuring performance; providing user-specific
i nformation and data to support management decisions; and interpreting data and trends.
Acts as user experience research consultant by providing recommendations for appropriate research to inform product development roadmap;
recommending and executing research to inform corporate initiatives; developing and maintaining relationships with Product Management team, User
Experience team, and business teams by serving as the subject matter expert regarding the multi-channel customer; identifying research issues and
monitoring, evaluating, modifying, and validating consumer-based research designs, analyses, and information sources; providing guidance on
project-based research tasks; and contributing to educational research modules for the user experience practice curriculum.
Develops and delivers insights on user interaction with current and proposed designs by designing primary research programs across product
initiatives (for example, checkout, grocery, mobile) requiring site-wide and key revenue driving pages; using research methods (quantitative or
qualitative); leading, planning, and executing research activities (for example, field studies, focus groups, surveys, usability studies); gathering and
analyzing data; drawing conclusions from data; creating reports and metrics to measure feature performance; providing consumer-specific information
and data to support management decisions; interpreting data and trends; and developing and communicating usability and product improvement
recommendations to leadership and cross-functional teams.
Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and
guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and
building commitment for perspectives and rationales.
Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business
needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on
improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities.
Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by
incorporating these into the development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others
with how to apply these in executing business processes and practices.
Additional Preferred Qualifications
Master's Degree in Human Computer Interaction, Applied Statistics, Econometrics, Psychometrics, or related field.
2 years’ experience researching front-end user experience solutions for mobile applications on major smartphone platforms (for example, Android,
2 years’ experience conducting quantitative on-line research methodologies with systems (for example, UserZoom, Keynote).
Wal-Mart Stores, Inc. (NYSE: WMT) serves customers and members more than 208 million times per week at more than 8,600 retail units under 59 different banners in 15 countries. With fiscal year 2010 sales of $405 billion, Wal-Mart employs more than 2 million associates worldwide.