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Sr. UX Designer

Home Depot

Austin, TX
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Job Details

Sr. UX Designer - Austin TX 78721 Skip Navigation
Job Details

Sr. UX Designer (114796)

TX - Austin

  • Date Posted: Feb 20, 2018
  • Company: The Home Depot
  • Travel: 0-10%
  • Functional Area: E-Commerce
  • Position Type: Full-Time
  • Relocation Provided: No

Position Description:

Position Purpose:

At, our award-winning e-Commerce team is blazing a trail of retail shopping innovation by leveraging cutting-edge technology with our 2,200+ store locations and a relentless focus on customer service. We have been named one of the world's most innovative companies and we are on a mission to provide the best interconnected shopping experience to our consumers. To do so, we need more dreamers, innovators and big thinkers passionate about re-imagining the future of retail. Interested in making history with us? If so, apply today to experience what it’s like to be a part of our team. Who knows? Your next big idea may just change the future of retail!


As a Sr. UX Designer at Home Depot you will balance creative and innovative solutions with solid leadership and mentoring skills. You will work with the team to successfully translate business objectives and customer needs into innovative and best-in-class, customer-centric solutions. You will own the customer experience.

You are responsible for delivering the vision, experience and creative strategy for your respective projects and products. To do this, you will need to build strong relationships with product management peers, development, and other critical partners to establish and deliver on the business and customer requirements that enhance our digital experiences and products, meets the business goals and strengthens our Home Depot differentiation strategies. You would do this through research, competitive analysis, design sprints, lean UX, formal in-person testing and interviews with customers and associates.

An ideal candidate will have a portfolio of artifacts showing their understanding of the UX process. Design is a process of research, learning, testing and iteration and you can show how that leads to a final deliverable. You are highly collaborative; leaning on your team and peers for constructive feedback and not afraid to share your feedback. You bring a design thinking mentality and passion for doing the right thing for the user to solve their problems and ease their friction points. You want to own the experience and bring your knowledge and experience to building the next Home Depot.

Major Tasks, Responsibilities, and Key Accountabilities:

  • 50% Creating product prototypes, mockups, site maps, process flows, journey maps
  • 15% Conducting usability testing, competitor and customer analysis
  • 10% Analyzing user feedback and activity, and iterating to enhance the user experience
  • 10% Consulting with stakeholders to understand their goals and explaining research results
  • 10% Consulting with development teams
  • 5% Developing personas and usage scenarios  

Nature and Scope
Position reports to Sr. UX Manager
No direct reports.

  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

  • Typically requires overnight travel less than 10% of the time.

Minimum Qualifications

  • Must be eighteen years of age or older.
  • Must be legally permitted to work in the United States.

Education Required:
  • The knowledge, skills and abilities typically acquired through the completion of a high school diploma. 


Physical Requirements:

  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles.

Preferred Qualifications:


  • 3-5 years of relevant work experience
  • Previous project leadership experience in a retail environment or advertising agency 
  • Demonstrated user experience design skills with expert knowledge of current design programs 
  • Understanding of the capabilities and limitations of HTML, DHTML, CSS, JavaScript 
  • Understanding of browser display differences on different platforms 
  • Demonstrated experience in designing creative and web pages for e-commerce websites
  • Preferred Skills: Axure,, Invision
  • Mastery of all the latest design tools, and versions of applicable software programs: Mac OSX, Sketch (or similar), Photoshop, Illustrator. 

Knowledge, Skills, Abilities and Competencies:


  • Ability to concept, present and execute. Act as an exemplary representative of the online experience team in its dealings with internal clients and external vendors with the ability to interact comfortably with senior leadership. 
  • Provide strong client management skills with flawless follow-up. 
  • Provide creative solutions consistent with industry trends, demonstrating ability to problem-solve, organize and project manage. 
  • Ability to translate complex information into easy-to-understand designs and visual elements. 
  • Proven ability working in fast-paced environment with shifting priorities while managing tactical deliverables and meeting deadlines. 
  • Ability to maintain strong rapport with teammates, and stakeholders from multiple business groups.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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