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Home Depot

Austin, TX
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Job Details

STAFF USER EXPERIENCE DESIGNER - Austin TX 78721 Skip Navigation
Job Details


TX - Austin

  • Date Posted: Feb 13, 2018
  • Company: The Home Depot
  • Travel: 0-10%
  • Functional Area: Information Technology
  • Position Type: Full-Time
  • Relocation Provided: No

Position Description:

Living by our core values, Home Depot Technology strives to provide opportunities and an education in technology, design, and business for our associates, enabling them to improve their skillsets and pursue work that is meaningful to them within our company. To continue to achieve this goal, we are expanding our technology learning center offering classes, workshops, and events.

This learning center works with the various Tech portfolios to help accelerate the software development transformation through their associates with an approach of learning by doing. These initiatives are taught and led by inspiring experienced software engineers and designers who have first-hand exposure to the technologies and roles their students strive to obtain. We need energetic, empathetic, intelligent, hardworking and motivated individuals who can help us establish this new approach to technical learning at Home Depot.

  • Communicates research, design, and testing fundamentals in a hands on way that allows students to test and iterate their approach 
  • Teaches the various types of qualitative research to inform multiple phases of product development and how/when to use them 
  • Teaches how to generate assumptions to inform the scope and questions of research
  • Teaches how to plan, execute, and leverage insights from research to make product decisions
  • Teaches how to use visual software tools for designs and prototyping, including programs like Sketch, Axure, Invision, etc
  • Teaches the principles of information architecture and interaction design to create designs that make information easy to find, consume, and understand
  • Teaches various levels of prototyping fidelity and when to use which one
  • Teaches how to design for MVP and how to iterate with each release
  • Teaches how to provide feedback that is actionable, to any type of team member
  • Is able to illustrate real life examples of how research, design, and usability testing have failed and succeeded within various organizations
  • Encourages empathy as an essential parts of building relationships and working in team dynamics
  • Encourages courage as part of advocating for the end user’s needs while balancing business strategy

50% - Strategy & Planning:Communicates with key user and operational groups to understand business needs
Elicits ideas and assists team members with gaining shared understanding, and aligns the product team and stakeholders
Presents design concepts, user needs, and design rationale to multidisciplinary teams, as well as to key stakeholders and business partners
Guides more junior team members in strategy and alignment tasks
50% - Delivery & Execution:
Analyzes user experience data and provides recommendations to address business needs
Documents, reviews and ensures that all quality and change control standards are met
Collaborates and pairs with other product team members (UX, engineering, and product management) to design solutions
Creates designs such that information is easy to find, consume, and understand
Communicates ideas and designs to end users and product team members
Guides more junior team members in analysis and execution tasks
Leads learning activities around modern software design and development core practices (communities of practice)

Typically reports to the User Experience Manager or Sr. Manager.


Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.

Typically requires overnight travel less than 10% of the time.

Additional Environmental Job Requirements:

Must be eighteen years of age or older.
Must be legally permitted to work in the United States.

Additional Minimum Qualifications:
Must be legally permitted to work in the United States

Education Required:
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Years of Relevant Work Experience: 3 years

Physical Requirements:
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Additional Qualifications:

Preferred Qualifications:
3-6 years of relevant work experience 
Proficiency in one or more of the following disciplines: user research, interaction design, information architecture, visual design; exposure to and interest in growing in the others 
Proficiency in translating user needs into visual assets 
Proficiency in analyzing both quantitative and qualitative data and presenting findings and recommendations
Proficiency in rapid prototyping and visualization 
Proficiency in leveraging research and usability strategy deliverables such as discovery findings, mental models, scenarios, user journey maps, personas, debrief documentation, screeners, testing plans, task lists, low and high fidelity prototypes, annotated wireframes, and/or clickable prototypes 
Proficiency in leveraging approaches to translating findings into tangible designs such as heuristic reviews, usability testing, competitive product analysis, web metrics data, field research, quantitative surveys, user interviews, and persona development 
Proficiency in rapid prototyping and visualization tools such as Axure, iRise, Balsamiq, Omnigraffle, Visio, Adobe CC, and UXPin 
Proficiency in visual software tools such as Adobe illustrator, Photoshop, and Fireworks Proficiency in using, and experience in generating style guides, iconography, and/or typography 
Experience guiding more junior team members through User Experience fundamentals in a professional setting
Proficiency in working as part of a collaborative, cross-functional, modern software design and development team

Knowledge, Skills, Abilities and Competencies:Balances Stakeholders:
Balances Stakeholders: Anticipating and balancing the needs of multiple stakeholders 
Business Insight: Applying knowledge of business and the marketplace to advance the organization s goals 
Collaborates: Building partnerships and working collaboratively with others to meet shared objectives 
Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences 
Customer Focus: Building strong customer relationships and delivering customer-centric solutions 
Interpersonal Savvy: Relating openly and comfortably with diverse groups of people 
Manages Complexity: Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems 
Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement 
Self-Development: Actively seeking new ways to grow and be challenged using both formal and informal development channels 
Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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