Storage Operations Engineer

  • Location:
    San Jose, California, US
  • Area of Interest
    Engineer - Software
  • Job Type
  • Technology Interest
  • Job Id
Storage Operations Engineer - Cloud Infrastructure Engineering Group

The Team
The Storage Operations Team builds, deploys and maintains production SAN and NAS systems in a 24/7 environment across multiple global datacenters. Our team gets to work with leading edge SaaS infrastructure and virtualization technologies. You’ll have an exciting opportunity to make a big impact as we help transform Cisco’s vision of the Cloud into reality.

Role & Responsibilities
In this role as a Storage Operations Engineer you will:

● Perform implementation, maintenance, monitoring, performance analysis, proactive troubleshooting and continual
improvement of the storage infrastructure (EMC, NetApp, Cisco MDS 9K)
● Drive automation of the implementation, maintenance and alerting of the storage environment
● Deploy and maintain a storage infrastructure that requires 24/7 availability
● Provide technical support in case of incidents during off business hours (on call)
● Maintain SAN/NAS devices firmware up to date as per vendor recommendations
● Participate in programs to deploy POC systems for evaluation and testing
● Review the entire environment and execute initiatives to reduce failures, defects and improving overall performance

Minimum Qualifications
● Demonstrated Experience supporting Cisco SAN switches (MDS 9K) in a production environment
● Demonstrated Experience in deploying and maintaining SAN and NAS systems (EMC & NetApp) in a production environment
● Demonstrated Experience working in and troubleshooting a high-uptime, high-availability environment
● Must be analytical and possess strong organization and problem-solving skills
● Participate in a regular on-call rotation

Desired Skills
● Strong virtualization skillset (ideally VMWare or KVM)
● Good understanding of networking technologies (TCP/IP, DNS and routing, etc)
● Industry standard SAN/NAS certifications a plus

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