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Strategic Account Executive - Seattle, WA

UnitedHealth Group


Location:
Seattle, WA
Date:
03/24/2017
Job Code:
1731202
Apply on the Company Site
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Job Details


Strategic Account Executive - Seattle, WA(Job Number:707199)
Description

Great account management is result of strong purpose, conviction and pride - pride in your ability and your product. UnitedHealth Group offers a portfolio of products that are greatly improving the life of others. Bring along your passion and do your life's best work.(sm)
 
The Strategic Acct Exec, Public Sector is accountable for renewing the customer year over year in the up to 50,000 lives segment.
 
Primary Responsibilities:
  • Accountable for customer (employer) loyalty and satisfaction, as measured by survey results and persistency
  • Establish, cultivate and manage the customer relationship at multiple levels, serving as a healthcare consultant and trusted business advisor to these customers
  • Establish, cultivate and manage relationships with consultants and brokers, recognizing the value they bring to our customers
  • Create the strategic retention and growth plan for each assigned customer, documenting and maintaining the plan within the formal Strategic Account Plan tool
  • Strategically plan, negotiate and influence the interactions and relationships with customers, their brokers / consultants and internal team members to achieve strategic account goals
  • Responsible for value delivery to customer including plan performance, account management and service results
  • Develop and maintain a detailed knowledge base of assigned customers, beyond the traditional healthcare - focused information / knowledge, to become an extension of the customer's business
  • Facilitate the lifecycle of the customer relationship from RFP to renewal
  • Clearly demonstrate the value propositions for specialty and ancillary business to improve customer growth and retention
  • Select (with the assistance of the VP, NW Public Sector and Labor & Trust), lead and leverage a team of internal team members as part of the customer's Strategic Account Team to strategically direct the customer’s relationship with UnitedHealth Group
  • Prepare, host and follow-up an annual strategic planning session with the customer
  • Determine and clearly articulate the value story, trend drivers and tracking of solutions performance to the customer
  • Meet all performance standards (including specific IDS metrics) required as a result of managing and monitoring activities along the customer and IDS life cycles

Job UHC Account Mgmt
Primary Location US-WA-Seattle
Other Location 
Organization E&I Washington-Oregon
Schedule Full-time
Number of Openings 1
Apply on the Company Site

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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