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Strategic Account Manager

Cox Automotive

Carmel, IN
Job Code:
Cox Automotive
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Job Details

Company Cox Automotive
Title: Strategic Account Manager
JobID: 1711641
Category: Sales
Industry: Cox Automotive
Job Type: Full-time


The Strategic Account Manager (SAM) is a full time field based position. Assignments will be short or long term in various markets. The primary focus for this role is to maintain and develop business while on temporary assignment. This role does not have a home base market. They are responsible for development and management of a portfolio within a defined territory, maintaining a sales plan within the assigned territory.They are to manage relationships with NextGear Capital existing customers andseek out potential customers to utilize NextGear Capital resources.The Strategic Account Manager must achieve target level volumes in the areas of delinquency, write-off, new loan originations and revenue growth.The Strategic Account Manager will be responsible for maintaining and developing relationships with the company’s vendors and business partners within their assigned territory.

Essential Duties and Responsibilities:

Business Development:

Responsible for the growth and increasing revenues for NextGear Capital

Responsible for developing an aggressive sales plan within a defined market

Responsible to follow up on all leads provided on a daily basis and respond to this with a sense of urgency

Increase overall loan volume and credit line utilization through continued follow up with existing customers

Monitor applications throughout the credit process

Responsible for bringing new customers to NextGear Capital and for maintaining existing customers.

Providing excellent customer service to all customers showing them the value of utilizing NextGear Capital

Lead efforts to achieve volume & goal targets in all inventory and product types.

Aggressive travel within Market to solicit key dealer and auction relationships

Work with the field sales executive to develop a strong partnership in regards to new business, working leads, etc.

Portfolio Management and Control:

Adhere to all policies, procedures, and audit guidelines in relation to field operations.

Through an aggressive/ urgent approach build a process that minimizes delinquent loans within company guidelines.

Lead Market in preventative maintenance. Review reports and trends for exposure areas. Focus on Top 20 loan exposures as it relates to dollar value of loans outstanding.

Daily assessment of collections including performing on-site dealer audits and documenting collections efforts in a timely manner.

Coordinate, conduct and facilitate collateral repossessions in the field and communicate with the corporate departments- Risk, Recovery, and remarketing.

Assist with the field collections and resolving field audits at the dealer’s place of business and/or residence.

Must be proficient with Microsoft Office and Outlook with the ability to manage high volume of electronic voice communication.

Ability to learn company operating and reporting system as well as Microsoft CR


 Job Knowledge, Skills and Abilities:
Solid judgment, ability to negotiate, resolve conflict and collaborate are necessary
Ability to prioritize among competing objectives toward the fulfillment of goals
Effective communication skills are a fundamental requirement
Proven ability to successfully manage multiple accounts and tasks
Ability to communicate up and down the management structure
Proven goal accomplishment
Ability to efficiently and effectively manage personal time to achieve NextGear goals

Education and Experience:
Four year college degree preferred or equivalent experience
A minimum of 3 to 5 years in the finance or auto industry preferred
A minimum of 3 to 5 years of sales and portfolio management experience preferred

Supervisory Responsibilities:

Training Requirements:
On the job ability to learn new products/services offered and adapt to policy/procedure changes are required

Physical Demands:
Sitting, standing for extended periods of time
Driving – Must have a valid driver’s license
Driving for long periods of time
Travel – Must be able to travel every day.   Overnight travel 90%  or more
Computer work

The company offers floor plan financing for nearly any type of remarketed unit in automotive retail, wholesale, salvage and specialty, including recreational vehicles and trailers, marine, powersports, used heavy trucks, auto salvage and auto daily rentals. NextGear Capital also provides a robust array of services and support allowing dealers to acquire and sell more inventory. This includes state-of-the-art online and mobile account management tools, market-specific industry and dealer performance data, title services, records management and collateral protection.

NextGear Capital is focused on service, technology and simple solutions that will help dealers stock more vehicles, attract more customers and close more deals. The company is headquartered in Carmel, Indiana and is part of the Cox Automotive group of companies. Visit to learn more.

About Cox Automotive


Cox Automotive is transforming the way the world buys, sells and owns cars with industry-leading digital marketing, retail, financial and wholesale solutions for consumers, dealers, manufacturers and the overall automotive ecosystem worldwide. The Cox Automotive family includes Autotrader®,®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, vAuto®, VinSolutions®, Xtime®, incadea® and a host of other brands. With a complete and connected view of the automotive ecosystem, Cox Automotive is a global company connecting people, cars and capabilities with services that link the automotive value chain. Cox Automotive is a subsidiary of Cox Enterprises. For more information about Cox Automotive, visit

Organization: Cox Automotive

Primary Location: US-IN-Carmel-11799 N College Ave

Employee Status: Regular

Job Level: Individual Contributor

Shift: Day Job

Travel: Yes, 100 % of the Time

Schedule: Full-time

Unposting Date: Ongoing
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