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Strategic Product Manager - BPO - Southeast - Bilingual Spanish

UnitedHealth Group

Orlando, FL
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Job Details

741305 Strategic Product Manager BPO Southeast Bilingual Spanish

Strategic Product Manager - BPO - Southeast - Bilingual Spanish (741305)

Position Description

Great sales are the result of strong purpose, conviction and pride - pride in your ability and your product. UnitedHealth Group offers a portfolio of products that are greatly improving the life of others. Bring along your passion and do your life's best work.(sm)


The Strategic Product Manager  role is responsible for product management activities of multiple products (includes services offerings) within a portfolio. These activities include working closely with business partners to develop a strategic vision for product offerings and effectively managing all aspects of strategic planning / road mapping, business case development, product prioritization and launch to meet the organization’s goals and market needs. The role reports to the VP of Strategic Product Management.


The SPM integrates the activities of product management, product development, marketing communications, services and consulting in the development, implementation and maintenance of products that align with the business strategy.


Primary Responsibilities:

  • Responsible for solutions that meet or exceed revenue and market share goals
  • Establishes Strategic Product Roadmaps for market offerings, including: developing new products, expanding on existing solutions, and leveraging existing products to build platform - based solutions
  • Will work with our Optum Shared Services partner to create a go to market strategy for products that support the US Spanish speaking population. The Products envisioned are the components that form the core of administering a health plan
  • Synthesize competitive analysis and market assessments to establish go - to - market strategies that capitalize on market trends, customer needs and competitive positioning.  Clearly understands the competitive landscape - competitor strategies, positioning, strengths and weaknesses
  • Segments markets, identifies target customers and uncovers market needs; Understands market trends and competitive threats
  • Responsible for go to market strategy, value proposition definition and key differentiation messaging
  • Conducts buy / build / partner analysis as part of investment planning and develops Business Cases to support this planning
  • Constantly collects and analyzes performance data (e.g., market, financial, and operational) in order to identify new opportunities for the business
  • Support Sales for key client activities
  • Sales Enablement, training, value proposition development and support
  • Champions Market Intimacy activities - development of Product Advisory Councils for strategic planning
  • Thought leadership for the portfolio and markets served (Industry Association membership, conference participation / attendance, and key client forums)
  • Product and Marketing Strategies  -  establishing a vision for the product and crafting a path to the future (which markets to address, which capabilities to bring to market and investment prioritization)

Required Qualifications:

  • Four - year degree in business, healthcare administration processes, or technology (or equivalent)
  • 5+ Years either with experience managing a diverse product portfolio as a Product Manager or healthcare operations experience
  • Knowledge of software development process, experience with requirements management, project management, and complex projects and activities
  • Strong demonstrated ability to lead business initiatives to a successful result
  • Experience in complex, matrix organizations; knows how to get things done both through formal channels and the informal network
  • Bi - lingual in English and Spanish with ability to conduct business in both languages
  • Demonstrated leadership ability with cross - functional teams
  • Ability to effectively deal with moderate levels of ambiguity - can effectively cope with change, can shift gears comfortably, can decide and act without having the total picture, comfortably handles risk and uncertainty
  • Excellent written, verbal and interpersonal communication skills
  • Effective formal presentation and facilitation skills in a variety of settings
  • Ability to work independently and in a team environment in a positive and supportive manner
  • Strong analytical abilities, organization and project / process management skills
  • Good negotiation, problem solving, planning and decision - making skills. Accurately scopes out projects, sets objectives and goals, develops schedules and resource assignments, measures performance against goals, and evaluates results
  • Strong initiative and self - motivation
  • Ability to manage projects simultaneously and achieve goals. Uses resources effectively and efficiently
  • Excellent follow through, attention to detail, and time management skills
  • Strong interpersonal skills; the ability to work collaboratively with a wide range of individuals at all levels of the organization

Preferred Qualifications:

  • MBA
  • Business process experience
  • Healthcare experience in either Healthcare Operations or Healthcare Product  services

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)



Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.


UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.



Job Keywords: Product Development, Product Management, Product Director



Job Details

  • Contest Number741305
  • Job TitleStrategic Product Manager - BPO - Southeast - Bilingual Spanish
  • Job FamilyProduct
  • Business SegmentOptumInsight

Job Location Information

  • Orlando, FL
    United States
    North America

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelIndividual Contributor
  • ShiftDay Job
  • TravelYes, 25 % of the Time
  • Telecommuter PositionYes
  • Overtime StatusExempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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