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Supervisor Billing - Duluth, MN

UnitedHealth Group

Duluth, MN
Job Code:
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Job Details

Supervisor Billing - Duluth, MN(Job Number:705173)

Position Description:


Working in Operations at UnitedHealth Group is one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.SM

Primary Responsibilities:

  • Supervise Eligibility Representatives in their daily job functions to ensure files are applied timely and all turnaround times and quality standards are met and/or exceeded
  • Telephonically assist our member eligibility or group questions & verify enrollment status
  • Assist the team in meeting production standards
  • Meet and exceed department quality audits and provides coaching to their team members
  • Maintain & prioritize eligibility discrepancies, analyzing transactional data & submitting retroactive eligibility changes to the manager and senior leaders
  • Ensure all standards set by the company, including Attendance, Dress code, etc. are adhered to
  • Handle all escalations courteously, politely and professionally
  • Act as back-up support for other Supervisors as needed for meetings and other departmental responsibilities
  • Advise management in long-range planning for areas of specialization 
  • Perform other duties as assigned 
  • Coordinates, supervises and is accountable for the daily activities of business support, technical or production team or unit.
  • Impact of work is most often at the team level

Job Billing
Primary Location US-MN-Duluth
Other Location 
Organization C&S Ops - Enrollment & Billing
Schedule Full-time
Number of Openings 1
Apply on the Company Site

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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