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Supervisor, Pharmacy Operations - Evening Shift 11:30 am - 8 pm - Cypress, CA

UnitedHealth Group

Cypress, CA
Job Code:
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Job Details

Supervisor, Pharmacy Operations - Evening Shift 11:30 am - 8 pm - Cypress, CA(Job Number:727114)

Energize your career with one of health care’s fastest growing companies.  

You dream of a great career with a great company - where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it’s a dream that definitely can come true. Already one of the world’s leading health care companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up.

This opportunity is with one of our most exciting business areas: Optum - a growing part of our family of companies that make UnitedHealth Group.

Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their health care needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.

We are seeking an experienced, analytical and motivated Supervisor, Pharmacy Operations to lead a team of Pharmacy Technicians in the Cypress, CA office. In this fast - paced role, you would manage Pharmacy Technicians to ensure productivity and improve current processes. Bring your pharmacy and supervision experience to a company that recognizes your contributions and encourages employee advancement.


***Hours for this position are Monday - Friday 11:30 am - 8:00 pm, plus overtime coverage as needed based on business needs ***


Primary Responsibilities:

  • Monitoring and managing staff productivity and quality

  • Personnel management

  • Handling escalated calls to ensure member satisfaction and save time

  • Managing projects as needed

  • Acting as the SME for processes, policies and procedures

  • Identifying potential issues that interfere with workflow

  • Determining and implementing process improvements

  • Identifying trends and ensuring fair workload distribution

  • Owns output at task level

  • Work is generally limited to own function

  • Sets priorities for the team to ensure task completion

  • Coordinates work activities with other supervisors

  • Develops plans to meet short - term objectives

  • Identifies and resolves operational problems using defined processes, expertise and judgment

  • Decisions are guided by policies, procedures and business plan

  • Product, service or process decisions are most likely to impact individual employees and / or customers (internal or external)

  •  Provide inspirational leadership and guidance to the team through feedback, performance management and development conversations






Job Pharmacy Operations
Primary Location US-CA-Cypress
Other Location 
Organization OptumRx Home Delivery
Schedule Full-time
Number of Openings 1
Apply on the Company Site

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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