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Supervisor, Provider Data - Eden Prairie, MN

UnitedHealth Group

Eden Prairie, MN
Job Code:
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Job Details

746794 Supervisor Provider Data Eden Prairie MN

Supervisor, Provider Data - Eden Prairie, MN (746794)

Position Description

At some point, the time comes to step up your game and take charge of a high performance team. Well, if you’re at that point, we can open the door. Join us and put your leadership skills to work with an organization that is all about leading the way. UnitedHealth Group is driving ever higher levels of sophistication in how provider networks are composed and perform. Join us and you’ll play a key role in directing the management of data and databases of physicians and specialists who are part of our provider networks. You’ll discover the resources, backing and opportunities that you’d expect from a Fortune 6 leader. 
Primary Responsibilities:
  • Supervise a team of 10+ employees
  • Assign work inventory on a daily basis
  • Ensure team is meeting or exceeding established production metrics for all inventory types
  • Set priorities for the team to ensure task completion
  • Continually assess and challenge work allocations methodologies and processes to improve turnaround times
  • Meet or exceed the established quality metrics for both field and form level accuracy at the team level
  • Analyze audit data from trending reports and audits to determine root cause of errors or manual work and implement solutions
  • Coordinate work activities with other supervisors
  • Identify and resolve operational problems using defined processes, expertise and judgment
  • Use reporting tools for measuring, tracking, documenting and communicating all staffs quantitative performance on a monthly, rolling 3 month and YTD basi
  • Minimize down time to less than the established down time % at a team/individual level
  • Hold monthly team meetings and one-on-one’s with staff
  • Actively mentor staff and provide tools, resources and support needed to succeed
  • Be able to provide specific examples that demonstrate coaching and staff development
  • Support, manage and contribute to all projects, expansion and new business initiatives

Ready for a challenge? You’ll be tasked with supporting your data using different tools and platforms. And you’ll need to juggle multiple priorities including doing auditing and reporting to support the business needs for accurate information

Required Qualifications:

  • High school diploma or equivalent work experience
  • 2+ years of supervisory experience, including hiring, performance reviews and disciplinary techniques
  • 2+ years of customer service or claims experience
  • 1+ years of data analysis and/or audit experience 
  • Intermediate level of proficiency in tracking, trending and reporting on metrics
  • Intermediate proficiency in MS Excel
Preferred Qualifications:
  • Experience in the healthcare industry
  • Experience in managing cross functional projects and making presentations
  • Proficiency in MS Access and PowerPoint
  • Experience with OHBS Facets, CSP Facets, NDB, COSMOS
  • Strong organizational and interpersonal skills
  • Ability to work in a fast-paced environment with shifting priorities
Data, technology and people are helping UnitedHealth Group play a leading role in health care change and performance. Our impact is improving the lives of millions. Join us. Learn more about how you can start doing your life’s best work.SM

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: supervisor, supervisory, provider data, provider data coding, health care, claims, reporting, performance management, leadership, Eden Prairie, MN, Minnesota

Job Details

  • Contest Number746794
  • Job TitleSupervisor, Provider Data - Eden Prairie, MN
  • Job FamilyNetwork Management
  • Business SegmentOptum Operations

Job Location Information

  • Eden Prairie, MN
    United States
    North America

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelManager
  • ShiftDay Job
  • TravelNo
  • Telecommuter PositionNo
  • Overtime StatusExempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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