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Supervisor - Residential Counselors - (7035)

Universal Health Services

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Universal Health Services
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Job Details

Deltek Talent Management - Supervisor - Residential Counselors - (7035)

Job Details

Supervisor - Residential Counselors - (7035)

Facility Name
Michael's House
PALM SPRINGS, CA 92262 US (Primary)
Career Area
Behavioral Health - Support Staff
Job Description

Foundations Recovery Network (FRN) is the premier provider of integrated treatment for co-occurring addiction and mental health concerns, offering residential and outpatient services nationwide. At each facility, we focus on patient-centered care and an individualized approach, upholding a high standard of innovative treatment and compassionate attention to each patient’s needs. We are committed to providing and promoting evidence-based treatment for individuals with co-occurring disorders through clinical services, education, and research. Our purpose is to create lifetime relationships for long-term recovery. Everything we do is designed to support recovery in a comprehensive way, addressing the needs of the whole person—physically, emotionally, mentally, and spiritually. We provide the foundation; you build the life.

Michael’s House Treatment Center is a refuge of healing and recovery nestled at the base of the San Jacinto Mountains in Palm Springs, California. For many years, our warm, welcoming atmosphere has provided individuals with the support, compassion, and education designed to treat their specific recovery needs. With a wealth of expertise, our caring treatment team members empower you to reach your recovery goals and find the healthy, wholesome, and fulfilling life that you deserve.

FRN is currently seeking a Residential Counselor Supervisor, to provide exemplary leadership, develop staff schedules, maintain milieu, and ensure patient-centered care. The ideal candidate will have the ability to inspire our clients’ confidence in both our staff and the FRN Model of Treatment, by exhibiting a high level of both knowledge and compassion.

Do you have a passion for working with patients with co-occurring disorders and chemical dependence? Do you want to be part of a highly skilled team of individuals, driven by the goal of helping people, through facilitating life-changing recovery? Do you have the desire to serve as a Brand Ambassador to FRN? If so, then you might be exactly who we’re looking for! This position is located at Foundations Recovery Network’s facility, Michael’s House, in Palm Springs, California. ::

Job Requirements

Essential Duties and Responsibilities
• Responsible for supervision of RC staff
• Responsibilities include: staff meetings, supervision, annual evaluations, disciplinary actions, timecards, staff schedules, milieu operations, training, quality improvements, and other duties as needed
• Ensures the safety, quality, and consistency of the program schedule
• Conducts chart audits and documentation reviews, including incident reporting
• Responsible for appropriately monitoring or charting significant events that occur regarding patient treatment during assigned shift
• Conducts psycho-educational groups
• Participates in milieu related meetings (i.e., level change, house meetings, etc.)
• Performs case management duties as directed
• Answers all calls and directs according to HIPAA standards
• Ensures that all doors are locked and secure throughout the assigned shift
• Responsible for assigning transportation services as needed and/or directed
• Responsible for conducting room searches and urine analysis as necessary
• Escalates issues and/or concerns regarding residents to RC Supervisor
• Monitors patient computer and telephone usage
• Meets timeliness expectations of completing work as scheduled, demonstrating self-paced performance, and adjusting priorities as needed

Knowledge, Skills, and Abilities
• Ability to evaluate crisis situations and implement safety guidelines
• Proficiency in the SOC, the RC guidelines, and ability to train staff
• Demonstrated leadership and team building skills
• Ability to inspire patient confidence in the FRN Staff and the FRN System of Care (SOC)
• Ability to consistently demonstrate, through conduct and communications, the stability required to effectively assist patients and their family members through the FRN SOC
• Excellent verbal and written communication skills required
• Excellent organizational skills, with the ability to prioritize workload and meet deadlines
• Must have high level of interpersonal skills, as this position continually requires demonstrated professionalism, tact, and diplomacy
• Must have general knowledge of a variety of computer software applications in word processing and spreadsheets (MS Word, Excel)
• Understanding of diverse cultures and gender specific issues and the ability to incorporate needs of gender and culturally diverse groups into the organization
• Understands need for and maintains appropriate confidentiality at all times when interacting with clients, residents, families, visitors, referral sources, and all other contacts
• Must possess a current, valid driver’s license and obtain a Class B license within 90 days
• Must possess current CPR/First Aid certification

• Bachelor’s degree preferred or equivalent combination of education and experience
• 5 years’ supervisory experience
• Minimum 5 years’ experience in co-occurring disorders
• Licensed or certified as a chemical dependency counselor
• Excellent Microsoft/Excel proficiency

If you meet the above requirements and are looking for a rewarding career, please take a moment to share your background and experience with us by applying online. FRN offers competitive compensation, commensurate with experience, and benefits programs including medical, dental, life insurance, and 401K.

FRN is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at FRN via email, the Internet, or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of FRN. No fee will be paid in the event the candidate is hired by FRN as a result of the referral or through other means.


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