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Support Coordination Manager (ECF Choices) - East, TN

UnitedHealth Group

Knoxville, TN
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Job Details

738808 Support Coordination Manager ECF Choices East TN

Support Coordination Manager (ECF Choices) - East, TN (738808)

Position Description

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us and help people live healthier lives while doing your life's best work.(sm)

If you are located in the East Tennessee region you will have the flexibility to telecommute* as you take on some tough challenges.

Primary Responsibilities:
  • This person shall oversee and be responsible for all support coordination activities for the ECF CHOICES program, provide clinical and programmatic leadership to Support Coordinators, coordinate with the ECF CHOICES lead trainer regarding ongoing support coordination training needs and activities, and ensure that appropriate tracking and monitoring systems are in place to support fulfillment of all contracted support coordination requirements
  • Sets team direction, resolves problems and provides guidance to members of own team
  • May oversee work activities of other supervisors
  • Adapts departmental plans and priorities to address business and operational challenges
  • Influences or provides input to forecasting and planning activities
  • Product, service or process decisions are most likely to impact multiple groups of employees and/or customers
Required Qualifications:
  • Must be a licensed social worker, registered nurse, or have a Bachelor's  Degree in Human services
  • Have at least 3 years of supervisory experience, preferably as a Support Coordination supervisor, case management or Program Coordinator level supervision on a provider agency level.
  • Must  meet the federal requirements for a Qualified Developmental Disabilities Professional (QDDP) or Qualified Intellectual Disabilities Professional (QIDP)
  • 2+ years of relevant health care case management (preferably long-term care) experience which must include case management for individuals with I/DD and experience providing person-centered support coordination to individuals with I/DD
  • 3+ years of supervisory experience, preferably as a Support Coordination, Care Coordination or Case Management Supervisor
Preferred Qualifications:
  • Prior ECF experience
  • Management experience and / or advanced degree
  • Experience and knowledge with Medicaid
  • Experience and knowledge with Long-Term Services and Supports providers
  • Previous Healthcare Industry experience

Careers at UnitedHealthcare Community & State. Challenge brings out the best in us. It also attracts the best. That's why you'll find some of the most amazingly talented people in health care here. We serve the health care needs of low income adults and children with debilitating illnesses such as cardiovascular disease, diabetes, HIV/AIDS and high-risk pregnancy. Our holistic, outcomes-based approach considers social, behavioral, economic, physical and environmental factors. Join us. Work with proactive health care, community and government partners to heal health care and create positive change for those who need it most. This is the place to do your life's best work.(sm)


*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy


Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.



Job Keywords: ECF, CHOICES,LTC, Manager, Management, Supervisor Long Term Care, Employment, Workforce Solutions, Employment Training, Workforce Planning, Medicaid, Medicare, Managed Care, Social Services, Knoxville, Chattanooga, Greenville, Johnson, Tennessee

Job Details

  • Contest Number738808
  • Job TitleSupport Coordination Manager (ECF Choices) - East, TN
  • Job FamilyMedical and Clinical Operations
  • Business SegmentCommunity and State

Job Location Information

  • Knoxville, TN
    United States
    North America
  • Other LocationsChattanooga, TN
    Greenville, TN
    Johnson City, TN

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelManager
  • ShiftDay Job
  • TravelYes, 25 % of the Time
  • Telecommuter PositionYes
  • Overtime StatusExempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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