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System Administrator

Cox Automotive

Redwood City, CA
Job Code:
Cox Automotive
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Job Details

Company Cox Automotive
Title: System Administrator
JobID: 1717646
Category: Information Technology
Industry: Cox Automotive
Job Type: Full-time


Serve as a first point of contact between Xtime business team member and IT regarding service access and computer issues.  Will also perform second level support owning and working issues to closure.


  • Install, configure, setup, or upgrade workstations and software for team members
  • Will perform both Windows and Mac OS troubleshooting of laptops/desktops for local and remote team members
  • Support a growing number of mobile devices (i.e. Apple iPad) and WiFi connections
  • Respond to operational issues reported through a help desk ticketing system
  • Conduct remote screen or desktop sharing sessions to troubleshoot and correct issues
  • Support network printers/scanners
  • Perform application account administration including creation, removal, and general password management
  • Provide first level Xtime application support
  • May procure and order Xtime hardware and services
  • Provide secondary Telco support including VOIP, phone system, and Internet connectivity
  • May assist in Cisco switch administration and wireless networking
  • May support on-site hosting of servers running VMware
  • Write and/or publish user instructions and documentation; conduct new hire orientation sessions on IT services



  • Proficient in Windows7/10 and OSX troubleshooting
  • Experience managing Microsoft infrastructure including Active Directory and LDAP
  • 3+ years of recent IT help desk support experience
  • Able to work independently on a small team
  • Familiarity with VMware vSphere, vCenter, ESXi, and network attached storage a plus
  • Bachelor’s Degree in computer related field preferred
  • Must be well organized and a self-starter
  • Detail oriented, professional attitude, reliable
  • Ability to communicate effectively verbally and in writing
  • Ability to interact with employees and suppliers in a professional manner

About Cox Automotive


Cox Automotive is transforming the way the world buys, sells and owns cars with industry-leading digital marketing, retail, financial and wholesale solutions for consumers, dealers, manufacturers and the overall automotive ecosystem worldwide. The Cox Automotive family includes Autotrader®,®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, vAuto®, VinSolutions®, Xtime®, incadea® and a host of other brands. With a complete and connected view of the automotive ecosystem, Cox Automotive is a global company connecting people, cars and capabilities with services that link the automotive value chain. Cox Automotive is a subsidiary of Cox Enterprises. For more information about Cox Automotive, visit

Organization: Cox Automotive

Primary Location: US-CA-Redwood City-1400 Bridge Pkwy

Employee Status: Regular

Job Level: Individual Contributor

Shift: Day Job

Travel: No

Schedule: Full-time

Unposting Date: Ongoing
Apply on the Company Site
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