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Systems and Data Support Spec.


Kalamazoo, MI
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Job Details

Job Title Systems and Data Support Spec.

JobID 1614074

Location: Kalamazoo, MI

Description **ROLE SUMMARY**

This position reports to the Sr Mgr/TL Business Systems within the Supply Chain Operations (SCO) department and provides primary manufacturing systems level support to Planning, Warehouse, Quality and Mfg Operations. Where issues cannot be resolved by the site, assists in initiating system helpdesk requests and/or system break/fix requests. Additional duties include master data support and maintenance, training and implementation of changes following the appropriate documentation in compliance with cGMP. Active in reviewing current SAP and AMPS configurations and business processes to drive both system and process efficiency improvements. Where SAP enhancements are needed, actively works with site customers, site Business Technology (BT) and ERP (Enterprise Resource Planning) Core teams to develop enhancement requests. Reviews new system functionality with ERP Core and conducts training to support enhancement implementations. Leads cultural change to use SAP as tool to take business decisions.


+ Provide material master data support to site core systems: AMPS, SAP, MIC (MBR), etc.

+ Performs first line troubleshooting and/or necessary training for SAP system or process related issues.

+ Escalates unresolved issues to BT HelpDesk and works with support teams to identify and resolve.

+ Develops metrics and monitors the effectiveness of the various manufacturing systems.

+ Participates in the development of business reporting and provides accurate and timely information to management for business decisions.

+ Support the implementation of local and corporate projects.

+ Support the AMPS system EBR and Weigh and Dispense implementations and system upgrades.

+ Identifies areas of opportunity to improve effectiveness of the operations and works with the site manufacturing Hoshin process to move projects through to completion.

+ Ensures that technical knowledge is up to date. Attends appropriate training as offered by SAP and AMSP Core Teams.

+ Assists with the development of standard work and business processes for SAP, AMPS and related mfg systems.


+ Communication Skills - written and verbal

+ Associates degree in Business Administration or related field or a minimum of 7 years site experience.

+ Should have a minimum of 2 years of exposure to SAP ECC, AMPS, MBR and BI/BOBJ Reporting.

+ 5 plus years combined experience in one or more areas within Supply Chain Operations, Quality Operations, DP/API Operations.

+ APICS Certification a plus.

Office environment primarily; may need to go into Logistics/Warehouse locations or Manufacturing areas as needed to support site operations.


Primary work schedule on first shift; may need to meet with second and third shift colleagues periodically as needed.

**EEO & Employment Eligibility**

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.

**Sunshine Act**

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

**Additional Offer Details:**

+ **Last Date to Apply for Job: September 27th**

+ **This job is Pfizer/Exempt/US/Grade: 002**

A career at Pfizer offers opportunity, ownership and impact.

All over the world, Pfizer colleagues work together to positively impact health for everyone, everywhere. Our colleagues have the opportunity to grow and develop a career that offers both individual and company success; be part of an ownership culture that values diversity and where all colleagues are energized and engaged; and the ability to impact the health and lives of millions of people. Pfizer, a global leader in the bio-pharmaceutical industry, is continuously seeking top talent who are inspired by our purpose to innovate to bring therapies to patients that significantly improve their lives.

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

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