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Team Lead APRN / PA-C Telemedicine and UC / Convenient Cares - Las Vegas, NV - 15K Sign-On Bonus for External Candidates

UnitedHealth Group

Las Vegas, NV
Job Code:
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Job Details

739259 Team Lead APRN PAC Telemedicine and UC Convenient Cares Las Vegas NV 15K SignOn Bonus for External Candidates

Team Lead APRN / PA-C Telemedicine and UC / Convenient Cares - Las Vegas, NV - 15K Sign-On Bonus for External Candidates (739259)

Position Description

As part of Southwest Medical On-Demand Care, the Team Lead - Telemedicine and Convenient Cares Nurse Practitioner (NP) or Physician Assistant (PA) oversees the Advanced Practice Clinicians (APC) in the virtual NowClinic and Convenient Cares.  The Team Lead will also have shared oversight of daily operations.  The Team Lead collaborates with department leadership to assess and improve clinical quality and customer service and evaluates program performance on an ongoing basis. The Team Lead will have supervisory and administrative responsibilities, in addition to direct patient care. 
Primary Responsibilities:
  • Supervise Convenient Care and NowClinic Telemedicine APC’s
  • Review Schedule
  • Resolve and / or be first person contact for patient feedback
  • Be involved in policies and procedures issues
  • Oversees patient care services via Convenient Cares and the Optum NowClinic virtual visit technology platform
  • Using experience and expertise, engages, assesses, triages and provides/prescribes treatment to patients presenting for care
  • Using sound medical judgment, triages and directs patients to alternative levels of care for presenting problem and/or follow-up
  • Utilizes NowClinic technology to engage patients in addressing wellness and gaps in preventive care, in accordance with evidence based practice and standards of care
  • Utilizes technology to thoroughly document visits and treatments in a timely and comprehensive manner in accordance with Optum NowClinic, medical group and regulatory requirements
  • Communicates effectively with patients, caregivers, colleagues and support staff
  • Demonstrates and reinforces value of NowClinic and Convenient Care services during each visit
  • Maintains service level standards for response, visit time and patient satisfaction
  • Demonstrates and fosters a climate of collaboration and professionalism
  • Maintains currency with evidenced based practice standards
  • Occasionally represents Optum NowClinic, Convenient Cares and Southwest Medical in community and business development efforts, as needed
  • Provides clinical triage support to medical group patient services team, as needed
  • Provides staffing support to SMA On-Demand Care team as needed, as applicable
Required Qualifications:
  • State of Nevada, Nurse Practitioner or Physician Assistant license or ability to obtain
  • National Nurse Practitioner certification or Physician Assistant certification or ability to obtain
  • 3+ years in clinical practice; urgent care, retail clinic or telemedicine preferred
  • Intermediate level of proficiency in PC-based word processing, including basic Microsoft Word and Outlook skills
  • Demonstrated experience / ability and proficiency in utilizing technology to provide and document patient care
  • Supports and embraces innovative healthcare delivery models
  • Upbeat and engaging personality capable of engaging patients via virtual technology
Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their health care needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Details

  • Contest Number739259
  • Job TitleTeam Lead APRN / PA-C Telemedicine and UC / Convenient Cares - Las Vegas, NV - 15K Sign-On Bonus for External Candidates
  • Job FamilyHealthcare Delivery
  • Business SegmentOptumCare

Job Location Information

  • Las Vegas, NV
    United States
    North America

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelIndividual Contributor
  • ShiftDay Job
  • TravelNo
  • Telecommuter PositionNo
  • Overtime StatusExempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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