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Team Lead

Cox Automotive


Location:
Sacramento, CA
Date:
11/20/2017
2017-11-202017-12-19
Job Code:
1714796
Cox Automotive
Apply on the Company Site
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Job Details

Company Cox Automotive
Title: Team Lead
JobID: 1714796
Category: Business Operations
Industry: Cox Automotive
Job Type: Full-time

Description

Job summary:
Under minimal supervision, the team lead is responsible for maintaining a constant flow of work in the Scan/Verify department ensuring all agents are utilized in the most efficient manner to meet or exceed service level agreements. He/She is responsible for ensuring batches are scanned and verified within the system and/or client priority.  He/She is responsible for providing training to new hires within the department.
Essential job functions:
  • Ensure batches are scanned and verified utilizing provided software.
  • Maintain workload balance between scanning and verifying to ensure client SLA’s are met.
  • Send daily priority list to external vendors.
  • Ensure equipment is maintained daily.
  • Provide backup support where needed most.
  • Evaluate and assign tasks throughout shift.
  • Monitor system queues.
  • Enter all errors into the error tracking log.
  • Provide training to new agents.
  • Escalate any system issues immediately to IT or Supervisor.
  • Other duties as assigned by management.

Qualifications

Minimum requirements:
  • High School diploma or equivalent.
  • Ability to work effectively in a fast paced production environment.
  • Able to type 40 wpm or higher with 99.6% accuracy.
  • Attention to detail.
  • Ability to communicate effectively.
  • Knowledge of state abbreviations.
  • Previous data entry experiences a plus.
  • Kofax experience a plus.
  • Experience with Microsoft Office applications.
Abilities required:
  • Ability to sit 80% of the work day.
  • Moderate noise level from scanners.
  • Ability to lift up to 30 lbs.
 


About Cox Automotive

 

Cox Automotive is transforming the way the world buys, sells and owns cars with industry-leading digital marketing, retail, financial and wholesale solutions for consumers, dealers, manufacturers and the overall automotive ecosystem worldwide. The Cox Automotive family includes Autotrader®, Dealer.com®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, vAuto®, VinSolutions®, Xtime®, incadea® and a host of other brands. With a complete and connected view of the automotive ecosystem, Cox Automotive is a global company connecting people, cars and capabilities with services that link the automotive value chain. Cox Automotive is a subsidiary of Cox Enterprises. For more information about Cox Automotive, visit www.coxautoinc.com.



Organization: Cox Automotive

Primary Location: US-CA-Sacramento-9750 Goethe Rd

Employee Status: Regular

Job Level: Team Lead/Supervisor

Shift: Day Job

Travel: No

Schedule: Full-time

Unposting Date: Ongoing
Apply on the Company Site
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