Technical Account Manager (SKT), Jasper

  • Location:
    Seoul, Seoul-Teukbyeolsi, Republic Of Korea
  • Area of Interest
    Sales - Product
  • Job Type
  • Technology Interest
  • Job Id
The Business Entity
Technical Account Manager (SKT), Jasper

The Team
Jasper team is currently seeking Technical Account Manager in Seoul, Korea.  This assignment is a highly visible and exciting role, responsible for providing technical support to Korea Telecom (Operator) in the sale of their IoT offerings and the Cisco-Jasper Control Center to the operator's enterprise customers.

Role & Responsibilities
* Capture new product requirements and provide detailed feedback to Jasper product team 
* Build and maintain strategic relationships with the heads of sales, sales engineering and sales operations at the Jasper operator partner in the target region
* Evangelize and train provincial Operator's Sales Teams to deliver the market leading value proposition and demonstrate Control Center software that Cisco-Jasper provides
* Deliver best in class sales presentations and product demonstrations
* Support operator partner sales rep with their presentations, solution proposal and demonstrations to top tier prospective enterprise customers including C-level executives through highly technical levels
* Train and provide ongoing support to Jasper operator partner sales engineering and operations teams to on-board new customers onto the Jasper platform
* Assist Customers to migrate their existing Connected Devices to the Control Center 
* Organize quarterly training sessions to keep Jasper operator partner teams up to date on new features 
* Interact proactively with the engineering and support teams to provide solutions to complex technical issues
* Coach and mentor Operator's sales teams and in identifying and developing new feature requirements that will help them grow their business and revenue 

Minimum Qualifications
* Bachelor of Science or equivalent - preferably in technical field or technical practical field experience
* Strong knowledge in Korea operator sales operations
* 3-5 years of GSM/GPRS experience in a technical pre- and post-sales capacity 
* Understanding of wireless solution design and knowledge of various module manufactures and product lines.
* Strong knowledge of GSM / GPRS radio and core network architecture, wireless device operation, basic switching and routing concepts, firewalls and active traffic management techniques and tools including NATing, caching and compression and basic network security background including SSL and IPSEC 
* Ability to provide hands-on, on-site technical support

Desired Skills
* Connected car knowledge is preferred
* Advanced degree preferred! Additional business coursework in addition to technical coursework considered a plus.
* Strong analytical, communication, presentation and customer interfacing skills 

About Cisco
The Internet of Everything is a phenomenon driving new opportunities for Cisco and it's transforming our customers' businesses worldwide. We are pioneers and have been since the early days of connectivity. Today, we are building teams that are expanding our technology solutions in the mobile, cloud, security, IT, and big data spaces, including software and consulting services. As Cisco delivers the network that powers the Internet, we are connecting the unconnected. Imagine creating unprecedented disruption. Your revolutionary ideas will impact everything from retail, healthcare, and entertainment, to public and private sectors, and far beyond. Collaborate with like-minded innovators in a fun and flexible culture that has earned Cisco global recognition as a Great Place To Work. With roughly 10 billion connected things in the world now and over 50 billion estimated in the future, your career has exponential possibilities at Cisco.


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