Technical Marketing Engineer

  • Location:
    San Jose, California, US
  • Area of Interest
    Business Strategy and Operations
  • Job Type
  • Technology Interest
    Internet of Everything
  • Job Id
Who You'll Work With
The Team 
Cisco's Enterprise Group defines and delivers market-leading campus solutions to enable transformational customer outcomes. This is truly the engine that drives Cisco profitability, directing cutting-edge innovations around secure access, intelligent WAN, and SDN. We're building a next generation product to solve critical customer challenges in the traditional monitoring and troubleshooting market.

What You'll Do
We are looking for a Technical Marketing Engineer to evangelize products and technologies to meet aggressive business targets and drive product direction in close-collaboration with product managers. You should be curious and eager to learn with little assistance, the new products and leverage your findings and deductions to provide valuable inputs to Engineering and the overall TME organization. Activities include, but are not limited to: 

* Act as the technical consultant on customer sales calls
* Work with assuring network services, application, network devices, and client devices - support monitoring and troubleshooting 
* Work closely with the field, key Systems Integrators, Engineering, and Cisco Technology Partners in an Agile environment 
* Working with router, switch and wireless technologies
* Working with automation or cloud software to enable next generation network design and network architectures 
* Working with both platforms and solutions 
* Developing messaging about key customer challenges and benefits of Cisco's solutions based on use cases 
* Create collateral for the product
* Participate in trade shows, and help customers with early field trials 
* Demo Switching, Routing and Wireless Technologies and Solutions 

Who You Are
* B.S. or M.S. in Computer Science, Electrical Engineering or related technical field 
* In-depth understanding of networking technologies and networking is mandatory. CCIE or other Cisco certification is desired. 
* Understanding of network management, orchestration, analytics, and monitoring and troubleshooting
* Knowledge of routing, switching and wireless 
* Must be able to demonstrate confidence in architecture, engineering, operations, and security discussions 
* Proven ability to understand complex and in-depth level technical situations, related business challenges, and be able to communicate strategies for effective solutions.
* Knowledge of optimizing network virtualization and multi-tenant infrastructure 
* Understanding of and experience with network operator responsibilities, such as MTTR, SLAs, etc., and network engineering responsibilities
* Forward looking at opportunities to solve critical customer pain points in the monitoring and troubleshooting area
* Programming and scripting experience in Python or similar 
* Domestic / International Travel required ~25% 

Why Cisco
We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren't afraid to change the way the world works, lives, plays and learns. 

We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers. 

We Are Cisco.

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