Technical Solutions Architect - Collaboration

  • Location:
    New York, NY, US
  • Area of Interest
    Engineer - Pre Sales and Product Management
  • Job Type
    Professional
  • Technology Interest
    Collaboration, Video
  • Job Id
    1218392
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What You'll Do

Is technology your passion? Do you want to work for a company where you can see your ideas come to life? Do you want to consistently work with industry leaders and knowledge experts that will help shape your future and career? Do you want a company that has excellent benefits, strong employee programs, and an awesome PTO policy right from the start? Then look no further than Cisco!!

Cisco is currently hiring a Technical Solutions Architect (TSA) to support our Enterprise Accounts.

Essential Duties and Responsibilities
The Technical Solutions Architect (TSA) is the technical expert with entrepreneurial drive focused on customer success. The TSA will play a critical role in ensuring that customers have the best experience leveraging the Cisco Collaboration suite of products because you architect, design, and deliver technical solutions. The Portfolio includes Webex, Spark, CUCM, Jabber and TP.

Who You'll Work With

The candidate will possess both technical and customer-facing skills that will deliver world class architectural solutions to the world’s biggest companies. He or she will be able to facilitate relationships with senior personnel, as well as the technical background that enables him or her to easily interact and give guidance to software developers, IT pros, and system architects in Financial markets.

Who You Are

You are passionate about the customer experience and excited about new technology. You are a true team player and love to learn. You have:

• Deep understanding of Cloud Computing technology, business drivers and emerging computing trends
• Recommend Collaboration solutions using your technical breadth across multiple areas
• Manage multiple relationships across Cisco, Partners and Customers to identify new product features and feature gaps, provide guidance on existing products.
• Develop market strategies that result in revenues and organizational success;
• Participate in sales forecasting and planning from a technical configuration perspective
• Develop and maintain communications with all levels of staff and customers, ranging from line managers to corporate presidents;
• Financial Acumen – Understand finance and P&L process and standards.
• Using a consultative style, advise customer on how to best utilize Cisco's products to solve business needs.
• Requires proven and effective leadership and collaboration skills, with the ability to work effectively with others through conflicting pressures and priorities while resolving complex issues.
• Familiar with automation and development methods for interacting with devices using RESTful APIs
• Proficient at programming in Python, Java, Linux Shell (and willing to learn the others)

 Essential Duties and Responsibilities

The candidate will possess both technical and customer-facing skills that will deliver world class architectural solutions to the world’s biggest companies. He or she will be able to facilitate relationships with senior personnel, as well as the technical background that enables him or her to easily interact and give guidance to software developers, IT pros, and system architects in Financial markets. The ideal candidate will also have a demonstrated ability to think strategically about business, product, and technical challenges. · The right person will be highly technical and analytical, possess significant experience of software development and/or IT and networking implementation/consulting experience. The Collaboration TSA will provide technical expertise around the entire Cisco Collaboration portfolio and have knowledge in Cloud/Hybrid/On-Prem solutions as well as Security.


Why Cisco
We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren’t afraid to change the way the world works, lives, plays and learns. 

We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers. 

We Are Cisco. 

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