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Technical Support-Enterprise Linux - Colorado Springs, CO

UnitedHealth Group

Colorado Springs, CO
Job Code:
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Job Details

735390 Technical SupportEnterprise Linux Colorado Springs CO

Technical Support-Enterprise Linux - Colorado Springs, CO (735390)

Position Description

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)
This position will be responsible for providing technical support and troubleshooting expertise to a healthcare claims platform, customers and systems administrators. The candidate will be handling incoming Tier II Issues, researching technical issues, running and writing MySQL queries to get system status and updates in response to client relations issues that arise, as well as other duties as required.  The candidate should be comfortable working from the Linux command line for many of these duties.
UnitedHealth Group is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm)
Primary Responsibilities:
  • Reviewing logs to address troubleshooting issues
  • Server tuning
  • Database analysis
  • System configuration
  • Collaborating with development and database teams on escalated issues while maintaining regular updates
  • Basic, structured, standard approach to work
Required Qualifications:
  • Bachelor's degree or HS diploma/GED with 2+ equivalent experiences
  • 2+ years of Enterprise LINUX experience
  • 2+ years of Scripting experience in BASH, PHP or Perl
  • 2+ years of APACHE Web Server administration experience
  • 2+ years of MySQL programming or administration experience
  • Must be flexible Monday thru Friday from 7:00 AM to 5:00 PM
  • 24/7 pager duty on a rotating schedule
Preferred Qualifications:
  • An undergraduate degree
  • Enterprise environment experience (corporate level technical ITSM standards)
  • Experience with RHEL7.x and above
  • 5+ years of MySQL experience
  • 2+ years NOSQL
  • 2+ years Mongo DB
  • 2+ years XML experience
  • 2+ years MULE experience
  • Working and practical knowledge of:
    • HIPAA
    • X12
    • EDI transactions
    • OpenShift Enterprise
    • Containers
    • Dockers
    • New Relic logs
    • BASH/PEARL/similar scripting
    • Networking and Firewall troubleshooting
  • Customer service experience
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM


Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Details

  • Contest Number735390
  • Job TitleTechnical Support-Enterprise Linux - Colorado Springs, CO
  • Job FamilyInformation Technology
  • Business SegmentOptum Operations

Job Location Information

  • Colorado Springs, CO
    United States
    North America

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelIndividual Contributor
  • ShiftDay Job
  • TravelNo
  • Telecommuter PositionYes
  • Overtime StatusExempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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