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Technical Writer - Schaumburg, IL or Overland Park, KS or Telecommute

UnitedHealth Group


Location:
Schaumburg, IL
Date:
09/05/2017
2017-09-052017-10-04
Job Code:
1780915
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Job Details


Technical Writer - Schaumburg, IL or Overland Park, KS or Telecommute(Job Number:728491)
Description

The Technical Writer is responsible for researching, writing and maintaining the Online Help files and supporting manuals for the OptumRx suite of large applications.  The Technical Writer roles create and maintain additional files, reports, and ad hoc documentation per the needs of OptumRx business.  This position involves close collaboration with teams and associates throughout OptumRx to ensure that documentation solutions are accurate, comprehensive, and applicable to the needs of the business.
 
This team produces high-quality documentation that contributes to the overall success of our products in a rapidly changing environment.
 
Primary Responsibilities:
  • For each major system product release (five per year plus minor releases), reviews and researches product changes to determine the impact on the user, and then translates these changes into the user documentation (online help files)
  • Plans work effort to meet product release dates
  • Uses Online Help authoring software (RoboHelp) and other applicable tools to create content for Online Help for the OptumRx applications
  • Translates technical information into clear, easy to understand language as applicable to ensure readability for both technical and non-technical users
  • Periodically audits and reviews documentation to determine whether format or content changes are required.  Meets with subject matter experts and other business contacts as necessary to determine the nature of any content changes
  • Creates and maintains file layouts and reports for each software release
  • Work assignments may be independent, and/or in support of senior level technical writers

Job Training Delivery
Primary Location US-IL-Schaumburg
Other Location US-KS-Overland Park
Organization OptumRx Learning Services
Schedule Full-time
Number of Openings 1
Apply on the Company Site

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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