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Technician V-ISD

Walmart


Location:
BENTONVILLE, AR
Date:
06/23/2017
2017-06-232017-07-22
Job Code:
878514
Walmart
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Job Details

JobId: 878514
JobTitle: Technician V-ISD
City: BENTONVILLE
State: AR
Description:

Position Description


Completes work assignments and priorities



  • Complies with company policies, procedures, and standards of ethics and integrity


  • Ensures tasks are completed accurately and within guidelines


  • Manages and completes Customer requests with minimal supervision


  • Obtains knowledge about the business and team responsibilities


  • Processes incoming Customer requests received through various communications (for example, phone calls, email, system software, walk-ups)


  • Troubleshoots and resolves complex issues



Additional Preferred Qualifications


1 year experience supporting mainframe systems and tools.



  • 1 year experience working with ticket resolution software.


  • 1 year work experience using Microsoft Office, including Outlook, Excel, and Word functions.



Employment Type:

Full Time


Position Type:

Hourly


Shift:

3


Company Summary

Wal-Mart Stores, Inc. (NYSE: WMT) serves customers and members more than 208 million times per week at more than 8,600 retail units under 59 different banners in 15 countries. With fiscal year 2010 sales of $405 billion, Wal-Mart employs more than 2 million associates worldwide.


Req ID:

814201BR



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