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Universal Health Services

Job Code:
Universal Health Services
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Job Details

Deltek Talent Management - JS Job Details

Job Details


Facility Name
George Washington University Hospital
WASHINGTON, DC 20037 US (Primary)
Career Area
Support & Entry Level
Customer Service
Job Description


The Telecommunication Operator is responsible for answering all internal and external telephones calls from the public and hospital staff.

C allers are to be routed or paged per request to the Operator. At the request of the caller, the operator may need to unlock or reset a users

computer, network or application account password. The Operators are to follow all establish policies, procedures and verbal orders from

immediate supervisor or lead operator. Support the Hospitals organizational culture for Service Excellence Standards and practices the Service

Excellence Standards to all internal and external customers. Must be dependable and able to work in a team environment.

Job Requirements



High School degree or equivalent.

Prior experience as telephone operator preferred


Able to speak and write English Fluently

Ability to perform multiple tasks at a time

Good interpersonal skills

Effective communications skills both verbal and written

Basic computer and keyboard skills

Demonstrates ability to understand process to reset and unlock user password accounts utilizing computer software.

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