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Telephonic Cancer Support Program Case Manager RN - Richardson, TX

UnitedHealth Group


Location:
Richardson, TX
Date:
01/16/2018
2018-01-162018-02-14
Job Code:
744855
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Job Details

744855 Telephonic Cancer Support Program Case Manager RN Richardson TX

Telephonic Cancer Support Program Case Manager RN - Richardson, TX (744855)

Position Description

We’re making a strong connection between exceptional patient care and outstanding career opportunities. The result is a culture of performance that’s driving the health care industry forward. As a Telephone Case Manager RN, you’ll support a diverse member population with education, advocacy and connections to the resources they need to feel better and get well. Instead of seeing a handful of patients each day, your work may affect millions for years to come. Ready for a new path? today!

      

***Hours are either 8:00am - 5:00pm; 11:00am - 8:00pm; or 12:00pm - 9:00pm M-F***   
We offer competitive benefits, including tuition assistance and financial support towards obtaining industry-specific certifications and licensures.
 

Primary Responsibilities:      

  • Make outbound calls to assess members' current health status
  • Identify gaps or barriers in treatment plans
  • Provide patient education to assist with self management
  • Interact with Medical Directors on challenging cases
  • Coordinate care for members
  • Make referrals to outside sources
  • Coordinate services as needed (home health, DME, etc.)
  • Educate members on disease processes
  • Encourage members to make healthy lifestyle changes
  • Document and track findings
  • Utilize Milliman criteria to determine if patients are in the correct hospital setting
  • Make welcome home calls to ensure that discharged member receive the necessary services and resources
This is high volume, customer service environment. You’ll need to be efficient, productive and thorough dealing with our members over the phone. Strong computer and software navigation skills are critical. You should also be strongly patient-focused and adaptable to changes.

Required Qualifications:  

  • Current, unrestricted RN license in the State
  • 3+ years recent experience in a clinical oncology setting
  • Basic level of experience with Microsoft Word, with the ability to navigate a Windows environment

Preferred Qualifications: 

  • Bachelor's Degree
  • OCN certification
  • A background in managed care
  • Case Management experience
  • Certified Case Manager (CCM)
  • Experience/exposure with discharge planning
  • Experience in utilization review, concurrent review and/or risk management
  • Strong organizational skills and multitasking abilities will be keys to success
Answer the call to use your diverse knowledge and experience to make health care work better for our patients. Join us and start doing your life’s best work.(sm)


 

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.   

   

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.  

   
 

Job Keywords: Case Management, Case Manager, Cancer Support, RN, Richardson, TX, Texas   

Job Details

  • Contest Number744855
  • Job TitleTelephonic Cancer Support Program Case Manager RN - Richardson, TX
  • Job FamilyNursing
  • Business SegmentOptum Operations

Job Location Information

  • Richardson, TX
    United States
    North America

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelIndividual Contributor
  • ShiftDay Job
  • TravelNo
  • Telecommuter PositionNo
  • Overtime StatusExempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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