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Telephonic Care Coordinator - Charlottesville / Western Region, VA

UnitedHealth Group


Location:
Charlottesville, VA
Date:
09/05/2017
2017-09-052017-10-04
Job Code:
1768764
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Job Details


Telephonic Care Coordinator - Charlottesville / Western Region, VA(Job Number:723470)
Description

In your field, learning never stops. And neither do you. You are continually pushing yourself to reach higher and go further. To do everything you can to ensure a positive outcome for our patients. Staying on top of your game and persevering in the face of challenge will be a big part of your success. And at every turn, you'll have the support of an elite and dynamic team. Join us in this role and you will use your diverse knowledge and experience to make health care work better for our patients, while doing your life's best work.(sm)
 
The Telephonic Care Coordinator is responsible for facilitating, promoting and advocating for the enrollees’ ongoing self-sufficiency and independence. This position is responsible for assessment and planning for an identified group of patients (Community Well/Emerging High Risk Population).
 
Telephonic Care Coordinator will manage the care of members in their homes or other community settings by completing telephonic health assessments and coordinating patient care, focusing on disease management and keeping members healthy and independent.  The care manager will provide clinical and medical management services, including care management, health assessments, interventions, and discharge planning.  This candidate may identify, coordinate or provide appropriate levels of care under the direct supervision of an RN or MD.  Work is generally self-directed and not prescribed; so it will be important to function in a less structured work environment.
 
This is a telecommuting role with the requirement of residing in the region of Western/Charlottesville, VA. We have needs in the following counties:  Albermarle, Augusta, Fluvanna, Greene, Louisa, Madison, Orange and Rockingham.
 
Primary Responsibilities:
  • Engaging members/families telephonically to coordinate services, community resources and treatment needs
  • Delivering a holistic approach to coordinated care based on the member’s needs using a person centered philosophy
  • Identifying early risk factors and conducting ongoing assessments and documenting in an electronic file
  • Creating, reviewing and revising care plans and focusing on a holistic approach 
  • Functioning as an advocate for member
  • Collaborating with the member's PCP to deliver and coordinate necessary services
  • Building relationships with members and their families; assisting them with coordination of health choices
  • Ensuring cases are documented in a timely manner
  • Coordination with other state agencies, community resources and providers
  • Act as the primary point of contact for Members and the Interdisciplinary Care Team (ICT)

Job Clinical & Medical Management
Primary Location US-VA-Charlottesville
Other Location US-VA-Free Union, US-VA-Louisa, US-VA-Bridgewater, US-VA-Bremo Bluff, US-VA-Mount Solon
Organization C&S New Market Start-Up
Schedule Full-time
Number of Openings 1
Apply on the Company Site

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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