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Telephonic Care Coordinator - Northern Virginia

UnitedHealth Group


Location:
Arlington, VA
Date:
12/08/2017
2017-12-082018-01-06
Job Code:
742373
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Job Details

742373 Telephonic Care Coordinator Northern Virginia

Telephonic Care Coordinator - Northern Virginia (742373)

Position Description

Challenge brings out the best in us. It also attracts the best. That's why you'll find some of the most amazingly talented people in health care here. Bring your skills and talents to a role where you'll have the opportunity to make an impact on a huge scale. This is the place to do your life's best work.(sm)
 
The Telephonic Care Coordinator is responsible for facilitating, promoting and advocating for the enrollees’ ongoing self-sufficiency and independence. This position is responsible for assessment and planning for an identified group of patients (Community Well/Emerging High Risk Population).   Care Coordinator will manage the care of members in their homes or other community settings by completing telephonic health assessments and coordinating patient care, focusing on disease management and keeping members healthy and independent.  The care manager will provide clinical and medical management services, including care management, health assessments, interventions, and discharge planning.  This candidate may identify, coordinate or provide appropriate levels of care under the direct supervision of an RN or MD.  Work is generally self-directed and not prescribed; so it will be important to function in a less structured work environment.
 

If you are located in Northern Virginia, you will have the flexibility to telecommute* as you take on some tough challenges. 

 
Primary Responsibilities:
  • Engaging members / families telephonically to coordinate services, community resources and treatment needs
  • Delivering a holistic approach to coordinated care based on the member’s needs using a person centered philosophy
  • Identifying early risk factors and conducting ongoing assessments and documenting in an electronic file
  • Creating, reviewing and revising care plans and focusing on a holistic approach 
  • Functioning as an advocate for member
  • Collaborating with the member's PCP to deliver and coordinate necessary services
  • Building relationships with members and their families; assisting them with coordination of health choices
  • Ensuring cases are documented in a timely manner
  • Coordination with other state agencies, community resources and providers
  • Act as the primary point of contact for Members and the Interdisciplinary Care Team (ICT)

Coverage area is in Northern Virginia.

Required Qualifications:

  • Bachelor’s Degree in Social Work, Public Health or other related field
  • 1+ year experience directly working with individuals with complex medical or behavioral needs
  • 2+ years recent experience in case management, home care, long term care and / or experience in acute or rehab care setting 
  • Strong computer proficiency (Microsoft Word, Outlook and Internet)

Preferred Qualifications:

  • Experience with Medicare and / or Medicaid
  • Experience with complex populations
  • Telephonic / call center experience
  • Managed care/case management experience

Careers at UnitedHealthcare Community & State. Challenge brings out the best in us. It also attracts the best. That's why you'll find some of the most amazingly talented people in health care here. We serve the health care needs of low income adults and children with debilitating illnesses such as cardiovascular disease, diabetes, HIV/AIDS and high-risk pregnancy. Our holistic, outcomes-based approach considers social, behavioral, economic, physical and environmental factors. Join us. Work with proactive health care, community and government partners to heal health care and create positive change for those who need it most. This is the place to do your life's best work.(sm) 

 

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

 
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. 

 

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

 

 

Job Keywords: Social Worker, LMSW, LCSW, Case Manager, VAMLTSS, Medicaid Waver, Behavioral Health, Public Health, Community Health, Long Term Care, Rehab, Home Care, Care Coordination, Home Health, Complex Case Management, Managed Care, Bilingual, Arlington, Alexandria, Falls Church, Reston, Leesburg, Woodbridge, Northern Virginia, VA, Virginia , UHG, UnitedHealth Group, UHC, UnitedHealthcare, Community and State, Public Sector

Job Details

  • Contest Number742373
  • Job TitleTelephonic Care Coordinator - Northern Virginia
  • Job FamilyMedical and Clinical Operations
  • Business SegmentCommunity and State

Job Location Information

  • Arlington, VA
    United States
    North America
  • Other LocationsLeesburg, VA
    Woodbridge, VA
    Alexandria, VA
    Falls Church, VA
    Reston, VA

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelIndividual Contributor
  • ShiftDay Job
  • TravelNo
  • Telecommuter PositionYes
  • Overtime StatusExempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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