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Telephonic Case Manager RN, Bilingual - South Florida

UnitedHealth Group


Location:
Miami, FL
Date:
12/12/2017
2017-12-122018-01-10
Job Code:
743240
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Job Details

743240 Telephonic Case Manager RN Bilingual South Florida

Telephonic Case Manager RN, Bilingual - South Florida (743240)

Position Description

We’re making a strong connection between exceptional patient care and outstanding career opportunities. The result is a culture of performance that’s driving the health care industry forward. As a Telephone Case Manager RN with UnitedHealth Group, you’ll support a diverse member population with education, advocacy and connections to the resources they need to feel better and get well. Instead of seeing a handful of patients each day, your work may affect millions for years to come. Ready for a new path? today!

 

If you are located in the State of Florida, you will have the flexibility to telecommute* as you take on some tough challenges.

 

Primary Responsibilities

  • Make outbound calls and receive inbound calls to assess members' current health status

  • Identify gaps or barriers in treatment plans

  • Provide patient education to assist with self-management

  • Make referrals to outside sources

  • Provide a complete continuum of quality care through close communication with members via in-person or on-phone interaction  Support members with condition education, medication reviews and connections to resources such as Home Health Aides or Meals on Wheels

  • This is high volume, customer service environment. You’ll need to be efficient, productive and thorough dealing with our members over the phone. Strong computer and software navigation skills are critical. You should also be strongly patient-focused and adaptable to changes. Additionally, strong organizational skills and multitasking abilities will be keys to success

Required Qualifications

  • Current, unrestricted RN license in the state of Florida
  • 5+ years experience as an RN
  • Experience working with clients in the community setting
  • Demonstrate a proficiency in computer skills including Microsoft Word, with the ability to navigate a Windows environment
  • Must have a designated work space and access to install secure high speed Internet via cable / DSL in home 
  • Bilingual fluency in English and Spanish
Preferred Qualifications:
  • A background in managed care
  • Case management experience
  • Certified Case Manager (CCM)
  • Experience or exposure to discharge planning

 

If the hired individual resides in Florida (office based or telecommuting) this position requires the AHCA Level II background check (fingerprinting) by the State of Florida for all clinicians that have direct face to face contact with members OR employees who will have access to confidential patient data and will require renewal every five years.

Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 6 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.(sm)

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: RN, registered nurse, CCM, Case Manager, case management, Transitional Care, STARS, Hospital RN, Acute Care, Discharge Planning, UnitedHealth Group, UHG, UnitedHealthcare, UHC,

Job Details

  • Contest Number743240
  • Job TitleTelephonic Case Manager RN, Bilingual - South Florida
  • Job FamilyNursing
  • Business SegmentUHC Clinical Services

Job Location Information

  • Miami, FL
    United States
    North America
  • Other LocationsFort Lauderdale, FL
    Fort Myers, FL

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelIndividual Contributor
  • ShiftDay Job
  • TravelNo
  • Telecommuter PositionYes
  • Overtime StatusExempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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