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Telephonic High Risk (SNP) RN Case Manager - Greensboro, NC

UnitedHealth Group

Greensboro, NC
Job Code:
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Job Details

740762 Telephonic High Risk SNP RN Case Manager Greensboro NC

Telephonic High Risk (SNP) RN Case Manager - Greensboro, NC (740762)

Position Description

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us and help people live healthier lives while doing your life's best work.(sm)


This position is primarily responsible for implementing day-to-day case management interventions for identified high risk members. 


If you are located in within 50 miles of Greensboro, NC, you will have the flexibility to telecommute* as you take on some tough challenges.


Primary Responsibilities:

  • Making outbound calls to assess members' current health status
  • Identifying gaps or barriers in treatment plans
  • Providing patient education to assist with self-management
  • Interacting with Medical Directors on challenging cases
  • Coordinating care for members
  • Making referrals to outside sources
  • Coordinating services as needed (home health, DME, etc.)
  • Educating members on disease processes
  • Encouraging members to make healthy lifestyle changes
  • Documenting and tracking findings
  • Utilizing Milliman criteria to determine if patients are in the correct hospital setting
  • Making “welcome home” calls to ensure that discharged member receive the necessary services and resources
Required Qualifications:
  • Active, unrestricted RN license in the state of North Carolina
  • 3+ years clinical experience (any setting)
  • Intermediate / proficient level of experience with MS Office applications
  • Passion and commitment to excellence
  • Positive attitude and solution-oriented
  • Ability to handle multiple tasks and function in a high volume environment
  • Ability to work well as part of an interdisciplinary team
  • Must be willing / able to obtain CCM within 2 years of employment
  • Must live within a commutable distance of our Greensboro, NC

Preferred Qualifications:

  • BSN
  • Experience in managed care, case management and / or disease management 
  • Certified Case Manager (CCM)
  • Knowledge of disease processes for chronic illnesses in the senior population
  • Home Health experience
  • Knowledge of Medicare guidelines and regulations
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)
*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Job Keywords:  RN, nurse, case manager, care manager, home health, SNP, high risk, complex conditions, geriatric, telephonic, Medicare, Greensboro, NC, North Carolina

Job Details

  • Contest Number740762
  • Job TitleTelephonic High Risk (SNP) RN Case Manager - Greensboro, NC
  • Job FamilyNursing
  • Business SegmentOptum Operations

Job Location Information

  • Greensboro, NC
    United States
    North America

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelIndividual Contributor
  • ShiftDay Job
  • TravelNo
  • Telecommuter PositionYes
  • Overtime StatusExempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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