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Telephonic RN Case Manager - Telecommute

UnitedHealth Group


Location:
Detroit, MI
Date:
12/12/2017
2017-12-122018-01-10
Job Code:
742122
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Job Details

742122 Telephonic RN Case Manager Telecommute

Telephonic RN Case Manager - Telecommute (742122)

Position Description

If you are located in Michigan, you will have the flexibility to telecommute* as you take on some tough challenges.
 
We’re making a strong connection between exceptional patient care and outstanding career opportunities. The result is a culture of performance that’s driving the health care industry forward. As a Telephone Case Manager RN, you’ll support a diverse member population with education, advocacy and connections to the resources they need to feel better and get well. Instead of seeing a handful of patients each day, your work may affect millions for years to come. Ready for a new path? today!
 
Primary Responsibilities:
  • Make outbound calls to assess members' current health status
  • Identify gaps or barriers in treatment plans
  • Provide patient education to assist with self-management
  • Make referrals to outside sources
  • Provide a complete continuum of quality care through close communication with members via in-person or on-phone interaction
  • Support members with condition education, medication reviews and connections to resources such as Home Health Aides or Meals on Wheels
This is high volume, customer service environment. You’ll need to be efficient, productive and thorough dealing with our members over the phone. Strong computer and software navigation skills are critical. You should also be strongly patient-focused and adaptable to changes.
Required Qualifications
  • Current, unrestricted RN license in the state of Michigan
  • 3+ years of experience in a hospital, acute care, home health/hospice or direct care setting
  • Must be able to type and have the ability to navigate a Windows based environment
  • Ability to make field visits in Michigan when needed

Preferred Qualifications

  • BSN
  • A background in managed care
  • Case management experience
  • Certified Case Manager (CCM)
  • Experience or exposure to discharge planning
  • Experience in utilization review, concurrent review or risk management
  • Previous experience in a telephonic role
Answer the call to use your diverse knowledge and experience to make health care work better for our patients. Join us and start doing your life’s best work.(sm) 
 

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

 

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

 

 

Job Keywords: Case Manager, Nurse, Care Coordinator, RN, Medicaid, CCM, Med Surg, Behavioral Health, Home Health, Michigan, Telecommute, Work From Home, Virtual

Job Details

  • Contest Number742122
  • Job TitleTelephonic RN Case Manager - Telecommute
  • Job FamilyNursing
  • Business SegmentOptum Operations

Job Location Information

  • Detroit, MI
    United States
    North America
  • Other LocationsAnn Arbor, MI
    Southfield, MI
    Farmington Hills, MI
    Grand Rapids, MI
    Kalamazoo, MI

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelIndividual Contributor
  • ShiftDay Job
  • TravelNo
  • Telecommuter PositionYes
  • Overtime StatusExempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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