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Temp, Service Representative I-Benefits


Bentonville, AR 72712
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Job Details

995753BRReq ID:995753BRCompany Summary:What started small, with a single discount store and the simple idea of selling more for less, has grown over the last 50 years into the largest retailer in the world. Today, nearly 260 million customers visit our more than 11,500 stores under 72 banners in 28 countries and e-commerce sites in 11 countries each week. With fiscal year 2016 revenue of $482.1 billion, Walmart employs 2.3 million associates worldwide 1.5 million in the U.S. alone. Its all part of our unwavering commitment to creating opportunities and bringing value to customers and communities around the world.Job Title:Temp, Service Representative I-BenefitsEmployment Type:TemporaryCity:BENTONVILLEState:ARPosition Description: Primary function will be supporting our Customers through phones and online chat. In this position, you will provide customer service to associates, family members, personnel, and leadership.

Abides by and provides customer service & communication in compliance with federal, state, & local laws & regulations.

Complies with company policies, procedures, and standards of ethics and integrity.

Associate will need the ability to work remotely on an as needed basis (weather, building situations, etc.)

Meet Quality Assurance Requirements and other key performance metrics.

Completes assigned work assignments and prioritiesAdditional Preferred Qualifications:Minimum Qualifications:

1 year experience using basic functionality of Microsoft Office (for example, Word, Excel, Outlook).

Preferred Qualifications

Call Center experience strongly preferred.

1 years experience supporting customer requests in a Contact Center, Retail Industry, or Shared Service environment.

2 years experience in customer service

Good communication skills (both written and verbal)

Ability to have strong listening skills while being able to multi-taskCategory:Administrative and Support Services Hourly/Salary:HourlyShift:0Division:WalmartDivision Summary:At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainabilityand everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industriesall while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?Requisition Template:Home Office
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