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Therapist - Military Clinical Coordinator - (23834)

Universal Health Services

Job Code:
Universal Health Services
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Job Details

Deltek Talent Management - Therapist - Military Clinical Coordinator - (23834)

Job Details

Therapist - Military Clinical Coordinator - (23834)

Facility Name
Cumberland Hall Hospital
HOPKINSVILLE, KY 42240 US (Primary)
Career Area
Behavioral Health - Therapist
Job Description

Seeking KY Licensed Therapist (ie. LCSW/LPCC) to provide oversight of all Military Service Member cases admitted to the hospital to ensure assigned duties are complete while providing consultation and program development for the Cumberland Hall Hospital military units.  The Military Care Manager provides utilization management & assists in identifying strategies designed to improve patient care and outcomes.  They will ensure outcome measures are properly administered and utilized. Employee shall function in compliance with all organizational policies and procedures as well as local, state, and federal regulations and observe Ethical Standards and Confidentiality Standards at all times. This position will work collaboratively with members of the therapeutic treatment team, external agencies, military installations, clients and families, and members of other departments.  In coordination with the leadership team, this position ensures adherence to the military program structure and responds to patient/referral feedback to ensure quality treatment and customer service.

Job Requirements


  • Masters degree in mental health or substance abuse field.


  • One to two years of mental health experience preferred
  • Experience working with military populations impacted by mental health and/or substance use disorders
  • Inpatient or residential experience preferred.
  • Experience with utilization review / case coordination required


  • Licensed required by the Counseling or Social Work board in the state of Kentucky.  Independent license preferred.
  • HWC (Handle With Care) required.  This training also offered upon hire.


General Duties:

Oversees military programs to ensure assigned duties are complete for each Service Member

Effectively orients new employees to the Military Program Services, military terminology, and associated professional relationships with military installations.

Provides regular, informal feedback to military program staff on work quality & quantity and on conduct.

Oversees concise, thorough, weekly updates for all service members to associated military installation(s).

In coordination with PI, oversees utilization of outcome measures the military programs.

Cooperates actively with Human Resources to recruit department staff as needed.

Effectively communicates with the treatment team members, Assessment Department and Business Development in the coordination of services provided for patients admitted into the to Cumberland Hall.

Recommends changes or improvements of departmental operations to the Director of Clinical Services and implements changes as assigned. 

Demonstrates a broad or specialized understanding of the range of treatment needs and methods for military patients.

Demonstrates understanding and ability to synthesize treatment of psychiatric and substance use disorders.

Completes or assigns to qualified appropriate staff to ensure completion of required patient documentation, including Psychosocial Assessments and Master Treatment Plans.

Ensures documentation accurately reflects patient symptoms and services provided.

Ensures treatment plans reflect the range of treatment provided and that treatment plan goals and interventions are established and documented within the appropriate time frame following patient’s admission.  Confirms methods are in place to verify each patient accurately understands the treatment plan.

Demonstrates thorough knowledge of current trends in military service needs & treatment.

Demonstrates skill in establishing rapport with patients with varying ranges of mental capacities, who may be violent, evasive, deceptive, or otherwise resistant to treatment.

Effectively establishes rapport with patients, families, and referring agencies/installations, responding correctly and courteously to questions, following up promptly.

Complies with standards and regulations related to patient confidentiality, release of information, and patients’ rights.

Participates in marketing efforts for military services.  Activities are strategic in nature, resulting in verifiable enhancement of referral base.

Demonstrates skill in establishing rapport with a variety of referral sources, resulting in smooth, effective transitions for patients into/out of care at Cumberland Hall.

Proactively identifies changes in treatment needs and/or market environment.  Recommends new or modified services in anticipation of these changes, in coordination with supervisor and Business Development.

Ensures supplies and materials are replenished as needed following hospital-purchasing procedures.

On a regular basis, evaluates the quality of care delivered as well as productivity and cost-effectiveness of the system.  Provides monthly feedback to the Director of Clinical Services

Follows-up on patient and employee issues pertaining to military services and provides solution in coordination with associated members of leadership.

Assists with new employee orientation, as assigned.

In coordination with supervisor, works varying shifts/hours to provide feedback to all aspects of the military services. 

Identifies training needs of military program staff.

Conducts psychosocial assessments within 72 hours for acute inpatient care, when assigned. 

Interviews patients and family members to identify preliminary issues for treatment.

Psychosocial data is comprehensive, documents history and identifies preliminary issues for treatment focus (i.e., presenting problems; past emotional/behavioral problems/treatment; history of sexual/physical abuse, etc.)

Ensures master treatment plans are completed within 72 hours

Provides groups and family process oriented therapies in a timely manner, when assigned.

Ensures proper information is submitted for utilization review.

Practices by code of ethics set forth by your licensing board.

Assess, develops and implements groups to enhance treatment of patients.

Attends and participates in treatment team meetings for assigned unit on a consistent basis. 

Progress notes recorded within 24 hours of interaction, group/family session, or discharge planning

Progress notes summarized patient’s progress toward master treatment plan goals.

Develops and coordinates individual discharge plan for patient by utilizing treatment team and chart information to determine patient’s aftercare needs.

Continuing care/discharge sheet reflects outpatient appointment prior to discharge.

Initiates contact with treatment team members and recommends treatment alternative when goals are not being met.

Completes discharge summary with pertinent information for treatment providers.

Proactively identifies and addresses actual and potential impediments toward discharge or transition to next level of care.

Establishes and maintains cooperative relationships with community agencies and other resources.

Capable of making qualified recommendations for treatment at various levels of care consistent with set admission criteria.

Demonstrates thorough knowledge of current findings and trends in chemical dependency treatment and successfully incorporates into group sessions, adapted to needs of changing patient group.

Contacts appropriate individuals at admission to discharge to exchange pertinent information.

Anticipates and proactively formulates and implements solutions to problems that arise on unit or in program.

Assigns responsibilities to appropriate staff when absence is planned.

Accompanies patients off the unit maintaining safety and eyesight supervision at all times.

Observes patient behaviors, informs nurse of changes, and implements procedures as directed by the nurse.

Precaution forms are completed accurately and concurrently with patient behavior, as ordered.  Documentation adheres to precautions policy.

Include patient, family, guardian, and military installation with respect to discharge status, discharge planning referrals/assistance; services provided; aftercare plan and recommendation.

Follows proper HWC and de-escalation techniques when handling crisis situations.

Provides appropriate crisis intervention as necessary by anticipating and responding quickly to escalating behaviors, utilizing de-escalation techniques to diffuse the situation, correctly prioritizing safety concerns.

Uses appropriate counseling skills by de-escalating aggression, using active listening skills, using appropriate tone and volume of voice, providing a high frequency and variety of positive reinforcements, maintaining appropriate boundaries, and promoting a positive peer culture.

Demonstrates proper procedures for therapeutic holds and seclusions.

Contraband is properly removed and disposed of according to policy.

Maintain and document content with referring or monitoring agency.

Assists with documentation and actions needed for involuntary admissions.

Treatment plan and master problem list reflects social services interventions and assignment of specific problems within 72 hours for your assigned unit.

Reports incidents or suspected incidents of sexual/physical abuse and/or neglect to Protective Services in a timely manner.

Conduct follow-up calls with Protective Agencies; assists agency in obtaining necessary information with report documented in patient chart.

Abide by legal requirements and by organization policy regarding confidentiality, privileged communication and informed consent.


About Universal Health Services:

One of the nation’s largest and most respected hospital companies, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Steadily growing from a startup to an esteemed Fortune 500 corporation, UHS today has annual revenue nearing $10 billion. In 2017, UHS was recognized as one of the World’s Most Admired Companies by Fortune; ranked #276 on the Fortune 500, and listed #275 in Forbes inaugural ranking of America’s Top 500 Public Companies.  Our operating philosophy is as effective today as it was 40 years ago: Build or acquire high quality hospitals in rapidly growing markets, invest in the people and equipment needed to allow each facility to thrive, and become the leading healthcare provider in each community we serve.  Headquartered in King of Prussia, PA, UHS has more than 81,000 employees and through its subsidiaries operates more than 320 acute care hospitals, behavioral health facilities and ambulatory centers in the United States, Puerto Rico, the U.S. Virgin Islands and the United Kingdom.

About Cumberland Hall Hospital:

Cumberland Hall Hospital, is a 97-bed Joint Commission accredited hospital, which provides the highest quality psychiatric care to children, adolescents and adults impacted by substance use and/or mental health issues.  The hospital is located near Fort Campbell in Hopkinsville, KY.  We have earned our place as a provider of choice with our local community.  Patient safety and confidentiality in treatment are top priorities.

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