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Tier 3 Application Support Developer, NLP Department - San Diego, CA

UnitedHealth Group

San Diego, CA
Job Code:
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Job Details

739517 Tier 3 Software Engineer NLP Department San Diego CA

Tier 3 Application Support Developer, NLP Department - San Diego, CA (739517)

Position Description

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)


We are looking for a software developer to take over the support intake for the NLP department. You need to be able to work autonomously to resolve issues from our end users. We need someone who can get to the root cause of issues and resolve them by developing new tools or improving existing tools. The department has a lot of different technologies and we are looking for someone who is a self-starter and willing to learn on the job.


Primary Responsibilities

  • Troubleshoot customer reported issues for products developed by the department for both internal and external end users
  • Move data between systems to support testing
  • Creates builds and deployments to automate Virtual Machine setup
  • Fix bugs and improve error messages in products to help customer requests
  • Develop tools to help reduce the time spent resolving support issues
  • Modify application to improve error messaging
  • Write tools to manipulate data and improve speed
  • Identify why cases crash with our production components
  • Manipulate data in the database
  • Deploy new versions of our systems

Required Qualifications

  • 1+ years of SQL
  • 1+ years of .NET
  • Experience supporting applications
  • Experience in software development
  • Problem solving, analysis, planning, and time management skills
  • Ability to communicate effectively with end users

Preferred Qualifications

  • Chef
  • Jenkins
  • Python
  • Java
  • C++
  • TFS - Team Foundation Server
  • Microsoft SQL Server

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)



Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.


UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.



Job Keywords: Application Support, Programmer, NLP, Virtual Machine, VM, Optum360, Optum, San Diego, CA

Job Details

  • Contest Number739517
  • Job TitleTier 3 Application Support Developer, NLP Department - San Diego, CA
  • Job FamilyInformation Technology
  • Business SegmentOptumInsight

Job Location Information

  • San Diego, CA
    United States
    North America

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelIndividual Contributor
  • ShiftDay Job
  • TravelNo
  • Telecommuter PositionNo
  • Overtime StatusExempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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