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Title Clerk I (SSC)

Cox Automotive


Location:
Carmel, IN
Date:
11/23/2017
2017-11-232017-12-23
Job Code:
1717655
Cox Automotive
Apply on the Company Site
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Job Details

Company Cox Automotive
Title: Title Clerk I (SSC)
JobID: 1717655
Category: Business Operations
Industry: Cox Automotive
Job Type: Full-time

Description

The Title Clerk ensures the accurate and efficient processing of vehicle titles by verifying title information is correct, maintaining knowledge of current laws regarding vehicle titles, and interacting with customers and regulatory agencies to resolve title issues.

Essential Duties and Responsibilities
  • Resolve issues with customers, as they are presented either upon discovery or in response to a customer call.
  • Work exception queues identified by the system
  • Resolve exceptions by completing documentation, submitting to the State, and/or working with the customers.
  • Request Power of Attorney (POA) from customers.
  • Request funds to pay state fees.
  • Complete title validation.
  • Receive POA document sent by the customer.
  • Monitor aging of titles.
  • Retrieve new title docs sent by state.
  • Update & validate exception title in the system.
  • Record costs of fixing title.
  • Notarize documents.

Qualifications

Job Knowledge, Skills and Abilities: 
 
• Previous title experience and title handling is preferred, but not a requirement for the position.
• Must have strong organizational skills and be very detail oriented.
• Effective communication skills and strong customer service attitude is required.
• Must be an Indiana Notary or willing to become an Indiana Notary.  

Education and Experience: 

• High School Diploma 
• Minimum of 1+ years working in the automotive industry working with titles is mandatory
• Must be proficient with Microsoft Office (Outlook, Word, Excel)

Physical Demands: 

• Sitting and standing for extended periods of time.
• Bending and light lifting 10 lbs or less required.
• Extensive detail handwritten and computer work.

Work Environment: 

• Office environment

Will be required to perform other duties as requested, directed or assigned. 



About Cox Automotive

 

Cox Automotive is transforming the way the world buys, sells and owns cars with industry-leading digital marketing, retail, financial and wholesale solutions for consumers, dealers, manufacturers and the overall automotive ecosystem worldwide. The Cox Automotive family includes Autotrader®, Dealer.com®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, vAuto®, VinSolutions®, Xtime®, incadea® and a host of other brands. With a complete and connected view of the automotive ecosystem, Cox Automotive is a global company connecting people, cars and capabilities with services that link the automotive value chain. Cox Automotive is a subsidiary of Cox Enterprises. For more information about Cox Automotive, visit www.coxautoinc.com.



Organization: Cox Automotive

Primary Location: US-IN-Carmel-1320 City Center Dr

Employee Status: Regular

Job Level: Individual Contributor

Shift: Day Job

Travel: No

Schedule: Full-time

Unposting Date: Ongoing
Apply on the Company Site
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