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Tivoli Work Scheduler - Distributed

UnitedHealth Group

Plymouth, MN
Job Code:
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Job Details

753293 Tivoli Work Scheduler Distributed

Tivoli Work Scheduler - Distributed (753293)

Position Description

UnitedHealth Group is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference Make yourself at home with us and start doing your life's best work.(sm)


Primary Responsibilities: 


  • Take customer communications around batch scheduling and turn it around into assignable batch.
  • Follow documentation, policy and procedures.
  • Provide feedback for documentation updates.
  • Engage in training opportunities when provided.
  • On Call support for scheduling issues in the tool.
  • Be aware of Audit processes and enforce them in your daily work.
  • Be aware of Batch Standards and enforce them in your daily work.
  • Be aware and implement the Production Control best practices for TWS.
  • Be receptive to new tools and processes that are rolled out in the company.
  • Be aware of, and fulfill the information that is needed for the Chargeback process
  • PROMPT Project Support, Guide application teams during an assigned prompt project.
  • Communication Skills / Soft Skills
  • Communications and interfacing with other departments as required.
  • Communicate to application teams to understand scheduling issues
  • Demonstrated team work skills.
  • Demonstrated customer service skills
  • Demonstrated verbal and written communication skills.
  • Demonstrated Troubleshooting skills for RCA.
  • Adhere to policy and procedures.

Required Qualifications:

  •  2+ years in TWS or 5+ years in another scheduling tool.
  • Add, change/delete objects to the schedule such as
    jobs, streams, calendars, resources, prompts
  • Basic knowledge of UNIX and Wintel OS
  • Undergraduate degree or 10 years of scheduling experience

Preferred Qualifications:


  • Migrate batch from one environment to another. (TWSd)
  • JCT utility job knowledge (TWSd)
  • First level HPSM Ticket resolution
  • Event setup
  • Work Load Broker Setup

Technology Careers with Optum. Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.SM

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Details

  • Contest Number753293
  • Job TitleTivoli Work Scheduler - Distributed
  • Job FamilyInformation Technology
  • Business SegmentOptum Technology

Job Location Information

  • Plymouth, MN
    United States
    North America

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelIndividual Contributor
  • ShiftDay Job
  • TravelNo
  • Telecommuter PositionYes
  • Overtime StatusExempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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