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Job Details

Company ADP USA

Job Title: Trainer

JobID: 5000216614306

Location: Louisville, KY, 40290, USA

At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP. We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility. POSITION SUMMARY: Utilizing advanced product knowledge, schedules, develops, delivers and facilitates training to 401k client services representatives. Responsible for coordinating all training of new hires and develops instructional modules based on the level of experience of CLIENT SERVICE ASSOCIATE.


* Schedules, develops and facilitates training for CLIENT SERVICE Associate's.
* Provides technical skills training (Omni, TOPS, deduction balancing,) and in-depth compliance training (ADP, ACP, minimum coverage, 415, 402(g) and 5500 reporting).
* Coordinates all new hire training; develops instructional modules, handbooks and materials. Collects and analyzes the results of training sessions.
* Monitors CLIENT SERVICE Associate's to determine additional training needs. (Approx. Wt. 75%)
* Provide technical assistance to client services and other departments.


* Education: Bachelors degree (or equivalent in education or experience).
* Experience: 3 plus years in a training or technical environment.

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