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Training Delivery Manager - Rancho Cordova, CA or Phoenix, AZ

UnitedHealth Group

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Training Delivery Manager - Rancho Cordova, CA or Phoenix, AZ(Job Number:717244)

Health care isn't just changing. It's growing more complex every day. ICD10 replaces ICD9. Affordable Care adds new challenges and financial constraints. Where does it all lead? Hospitals and health care organizations continue to adapt, and we are a vital part of their evolution. And that's what fueled these exciting new opportunities. Optum360 is a dynamic new partnership formed by Dignity Health and Optum to combine our unique expertise. As part of the growing family of UnitedHealth Group, we'll leverage all our resources to bring financial clarity and a full suite of revenue management services to health care providers nationwide. If you're looking for a better place to use your passion and your desire to drive change, this is the place to be. It's an opportunity to do your life's best work.(sm)


Primary Responsibilities:

  • Lead a team of learning and development specialists dedicated to the revenue cycle management function
  • Ensure your training employees utilize proper delivery training techniques, are well versed in business processes, products and systems in several functional areas
  • Interface with the instructional design team to identify training needs for facilitator guides, support Trainer certification, give input on web-based design needs, and other interactive learning strategies to meet the needs of the business
  • Key resource to others you must maintain a high degree of accuracy along with attention to detail, excellent oral and written communication skills, strong interpersonal skills and the ability to always meet deadlines
  • Maintain a close working relationship with the RCM operations leadership, as well as the Knowledge Management, Training and Quality Assurance teams that support the business

Job Training Management
Other Location US-AZ-Phoenix
Organization O360 Rev Cycle Ops
Schedule Full-time
Number of Openings 1
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UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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