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Transportation Customer Support Representative

Cox Automotive

Gilbert, AZ
Job Code:
Cox Automotive
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Job Details

Company Cox Automotive
Title: Transportation Customer Support Representative
JobID: 1712566
Category: Automotive Services
Industry: Cox Automotive
Job Type: Full-time


Job Summary: 
The primary responsibility of the Carrier Compliance Specialist position is to manage the database of carriers that we do business with. This includes maintaining up to date and accurate insurance and authority for each of our carriers and minimizing the company’s risk by ensuring that we only do business with reputable, good standing carriers.

Job Duties and Responsibilities:
Set up new carriers in the database and ensure that they meet our company's standard criteria
Reach out to un-registered carriers via the phone and email to educate them about the importance of the Registration Program and the urgency about completing the required documents.
Maintain the carrier data base with accurate, up to date information about contact numbers and email. 
Accurately document each attempt for contact as well as responses received.
Assist the Carrier Compliance team as needed


At least 1 year clerical/office work experience
Detail oriented
Ability to multi-task
Customer service skills
Previous insurance experience or claims handling is preferred
Professional and effective communication

About Cox Automotive


Cox Automotive is transforming the way the world buys, sells and owns cars with industry-leading digital marketing, retail, financial and wholesale solutions for consumers, dealers, manufacturers and the overall automotive ecosystem worldwide. The Cox Automotive family includes Autotrader®,®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, vAuto®, VinSolutions®, Xtime®, incadea® and a host of other brands. With a complete and connected view of the automotive ecosystem, Cox Automotive is a global company connecting people, cars and capabilities with services that link the automotive value chain. Cox Automotive is a subsidiary of Cox Enterprises. For more information about Cox Automotive, visit

Organization: Cox Automotive

Primary Location: US-AZ-Gilbert-1030 N Colorado St

Employee Status: Regular

Job Level: Individual Contributor

Shift: Day Job

Travel: No

Schedule: Full-time

Unposting Date: 2017-08-31
Apply on the Company Site
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