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Transportation Systems Support Analyst


Bentonville, AR 72712
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983213BRReq ID:983213BRCompany Summary:What started small, with a single discount store and the simple idea of selling more for less, has grown over the last 50 years into the largest retailer in the world. Today, nearly 260 million customers visit our more than 11,500 stores under 72 banners in 28 countries and e-commerce sites in 11 countries each week. With fiscal year 2016 revenue of $482.1 billion, Walmart employs 2.3 million associates worldwide 1.5 million in the U.S. alone. Its all part of our unwavering commitment to creating opportunities and bringing value to customers and communities around the world.Job Title:Transportation Systems Support AnalystEmployment Type:Full TimeCity:BENTONVILLEState:ARPosition Description:Provides systems support by providing customer service to Transportation business on systems and business processes and procedures; providing 24 hour systems support; determining if Information Systems Division engagement is necessary and business impacts on reported issues; communicating to ISD on issues, business impact, and priority; keeping business informed of status of requests and issues; communicating outages with advance notice to impacted business users, verifying of system availability and functionality once outage is complete; maintaining the systems Quick Response Team list and monitoring issues until resolved; testing and confirming issues are resolved; and managing system related or caused issues (for example, onboard computer, trailer tracking, routing software, electronic data interchange.

Analyzes and supports systems business process change projects by collecting and reviewing data to determine impact on Transportation systems; supporting Merchandising, Information Systems Division, and Replenishment initiatives with guidance, training, research, and data interpretation; and collecting data to build a foundation for business decisions and support corporate projects.

Provides support to the Legal Department by collecting documentation and records in response to requests from Legal or Human Resources Department; preserving evidence for policy information; and collecting systems logs and records for compliance monitoring or audits.

Develops and codes interim systems solutions by reviewing customer requests and requirements; assisting in the automation of job tasks by providing scripts and other tools.

Demonstrates up-to-date expertise in Transportation Support and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales.

Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities.

Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans; using the Open Door policy; and demonstrating and assisting others with how to apply these in executing business processes and practices.Minimum Qualifications:Associates degree in Technology or related field OR 2 years experience in Technology or related field.

1 year experience with word processing and database applications (e.g..MS-Office, Excel, Access).Additional Preferred Qualifications:Bachelor's degree in Technology related field

2 years experience in Transportation operations

1 year system development/coding experience

1 year experience working with SQL/Query developmentCategory:Supply Chain and Logistics Hourly/Salary:SalaryShift:0Division:Walmart LabsDivision Summary:At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainabilityand everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industriesall while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?Requisition Template:Home Office
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