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UMR Employer Installation Representative - Multiple Locations

UnitedHealth Group

Wausau, WI
Job Code:
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Job Details

UMR Employer Installation Representative - Multiple Locations(Job Number:724585)

Position Description:


Working in Operations at UnitedHealth Group is one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.

The Employer Installation Representative performs employer benefit plan design coding to assigned accounts, including, but not limited to: structure building and revisions, and researching and resolving structure issues.

Position in this function are responsible for the installation of assigned accounts, including, but not limited to: benefit coding review, intent discussion, reviewing and interpreting intent documents, researching & resolving potential coding issues. Positions are responsible for overall employer contract loading using various databases and / or source documents. May research installation issues & develop customer specific resolutions. May include auditing contract loads for adherence to quality measures and reporting standards.

Primary Responsibilities:

  • Review of detailed benefit coding
  • Configuration of benefit coding based on customer intent
  • Use supporting documents (work orders, installation documents) to ensure our system is coded correctly
  • Adhere to departmental guidelines and processes put in place for these tasks
  • Become familiar with current policies and procedures and other reference material
  • Provide feedback and explanation in a positive and professional manner
  • Work in a team environment while demonstrating individual accountability
  • Perform other duties as assigned
  • Extensive work experience within own function
  • Work is frequently completed without established procedures
  • Works independently
  • May act as a resource for others
  • May coordinate others activities

Job Empl Contract Install & Implem
Primary Location US-WI-Wausau
Other Location US-WI-Onalaska, US-WA-Bothell, US-TX-San Antonio, US-OH-Cincinnati, US-IL-Rockford, US-OH-Westerville
Organization E&I UMR
Schedule Full-time
Number of Openings 5
Apply on the Company Site

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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