The Staff User Experience Designer is responsible for designing intuitive, quality products through collaboration with end users and modern software development teams. The Staff User Experience Designer will act as a mentor and peer leader to other User Experience Designers to help them grow and develop. The Staff User Experience Designer will collaborate with the User Experience Designers to ensure a logical flow of the product. Typically reports to the User Experience Manager or Sr. Manager.
Key Responsibilities and Tasks
50% - Strategy & Planning:
Communicates with key user and operational groups to understand business needs
Elicits ideas and assists team members with gaining shared understanding, and aligns the product team and stakeholders
Presents design concepts, user needs, and design rationale to multidisciplinary teams, as well as to key stakeholders and business partners
Guides more junior team members in strategy and alignment tasks
50% - Delivery & Execution
Analyzes user experience data and provides recommendations to address business needs
Collaborates and pairs with other product team members (UX, engineering, and product management) to design solutions
Creates designs such that information is easy to find, consume, and understand
Communicates ideas and designs to end users and product team members
Guides more junior team members in analysis and execution tasks
Leads learning activities around modern software design and development core practices (communities of practice)
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about.
On rare occasions there may be a need to move or lift light articles.
Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.
3 years of relevant work experience
The knowledge, skills and abilities typically acquired through the completion of a bachelor’s degree program or equivalent in a field of study related to the job.
Must be 18 years or older
Must be legally permitted to work in the United States
Typically requires overnight travel less than 10% of the time
3-6 years of relevant work experience
Proficiency in one or more of the following disciplines: user research, interaction design, information architecture, visual design; exposure to and interest in growing in the others Proficiency in translating user needs into visual assets
Proficiency in analyzing both quantitative and qualitative data and presenting findings and recommendations
Proficiency in rapid prototyping and visualization
Proficiency in leveraging research and usability strategy deliverables such as discovery findings, mental models, scenarios, user journey maps, personas, debrief documentation, screeners, testing plans, task lists, low and high fidelity prototypes, annotated wireframes, and/or clickable prototypes
Proficiency in leveraging approaches to translating findings into tangible designs such as heuristic reviews, usability testing, competitive product analysis, web metrics data, field research, quantitative surveys, user interviews, and persona development
Proficiency in rapid prototyping and visualization tools such as Axure, iRise, Balsamiq, Omnigraffle, Visio, Adobe CC, and UXPin
Proficiency in visual software tools such as Adobe illustrator, Photoshop, and Fireworks
Proficiency in using, and experience in generating style guides, iconography, and/or typography
Experience guiding more junior team members through User Experience fundamentals in a professional setting
Proficiency in working as part of a collaborative, cross-functional, modern software design and development team
Knowledge, Skills, Abilities, and Competencies
Balances Stakeholders: Anticipating and balancing the needs of multiple stakeholders
Business Insight: Applying knowledge of business and the marketplace to advance the organization’s goals
Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
Customer Focus: Building strong customer relationships and delivering customer-centric solutions
Interpersonal Savvy: Relating openly and comfortably with diverse groups of people
Manages Complexity: Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems
Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement
Self-Development: Actively seeking new ways to grow and be challenged using both formal and informal development channels
Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.