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User Experience (UX) Researcher - Vudu


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Job Details

JobId: 890889
JobTitle: User Experience (UX) Researcher - Vudu
State: CA

Division Summary

VUDU provides high-quality streaming services and access to the latest TV and movie content, often still playing in theaters, so there’s no more waiting to see your favorite films. The VUDU team includes experts in engineering, operations, product management, design, marketing, and customer service. We’re all working together to build and deliver the best streaming experience across hundreds of platforms – from mobile to smart TV.

Position Summary

An integral part of the VUDU UX team, the ideal candidate has a passion for UX analytics and research, a desire to make a huge impact in the online entertainment market, great communication skills and pure a joy for working in a fast-paced, agile environment with a true drive to build amazing products for mobile, web and living room experiences.

VUDU is the world's leading provider of high definition entertainment streaming services, with the world's largest HD library and a growing footprint on millions of Android and iOS devices, Xbox and Playstation consoles, HDTVs, Streaming Media players, Blu-ray™ players and web browsers,. With innovations such as its exclusive HDX 1080p format with Dolby® Digital Surround Sound and award-winning user interface, VUDU is widely recognized as delivering the best streaming experience available anywhere.

Our User Experience team works closely with product management and engineering to transform how customers access and enjoy entertainment services across all media devices. We leverage our technology platform to innovate in the entertainment space and our UX team is focused on launching one-of-a-kind experiences that make everyday life easier and more entertaining for millions of customers.

Our company is owned by Walmart, the largest seller of packaged media in the United States, and is tightly integrated with the team at Here we have exclusive access to talent, tools and innovation from the leading eCommerce company and the partnership directly helps VUDU stay at the cutting edge of the convergence between technology and entertainment, state-of-the-art delivery and a fundamental art form—film.

VUDU is diverse, innovative, and growing yet remain an organization with a start-up like feel. We encourage entrepreneurial-minded solutions to solve every day challenges and our passion derives from a blended love of technology, movies and television.

Position Description

In general, what you'll do:

  • Coordinate, complete, and oversee job-related activities and assignments for User Experience Research (UX)

  • Drive UX research across all VUDU products (iOS, Android, Xbox, HDTV’s and more)

  • Research multiple solutions to a problem, discuss the pros and cons and articulate a clear POV backed by data

  • Generate insights that fuel effective UX via design, launch and measurement of product performance

  • Conduct usability research using a wide variety of qualitative methods and a subset of quantitative methods such as: usability studies, surveys, preference and A/B testing, remote tests, field studies, competitive evaluations and other relevant approaches

  • Communicate through a strong storytelling ability

  • Present solutions to executives, key stakeholders and other folks

  • Partner with the UX, product management, analytics and engineering teams

  • Ensure compliance with company policies and procedures and support company mission, values, and standards of ethics and integrity

Minimum Qualifications

  • 5+ years professional experience

  • Successful track record in UX research

  • Strong qualitative experience with the ability to do quantitative analysis

  • Bachelor’s degree in design or equivalent professional experience in equivalent in User Experience, Human Computer Interaction, Information Science or Digital Design.

  • Strong oral and written communication skills

  • Organized, proactive and able to switch rapidly between different projects in a fast-paced and exciting environment. The good news is our product is AWESOME! Who doesn’t love movies and TV?

Company Summary

Walmart Global eCommerce is comprised of, VUDU,, and our technical powerhouse @WalmartLabs. Here, innovators incubate next gen e-commerce solutions in real-time. We integrate online, physical, and mobile shopping experiences for billions of customers around the globe. How do we do it? We continuously build and invest in new technology including open source tools and big data innovations. Data scientists, front and back-end engineers, product managers, and web and UX/UI teams collaborate alongside e-commerce experts to envision, prototype, and bring revolutionary ideas to life in a dynamic, flexible and fun work culture.

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