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User Interface/Experience Lead - Horsham, PA or Wauwatosa, WI

UnitedHealth Group

Horsham, PA
Job Code:
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Job Details

User Interface/Experience Lead - Horsham, PA or Wauwatosa, WI(Job Number:727500)

UnitedHealth Group is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm)

In this exciting role, you will be accountable for designing and supporting the implementation of a user interface that will enhance the user experience as part of the Be Fast and Flexible (BFF) initiative that seeks to modernize and transform the Insurance Solutions? Claim Processing and Policy Administration systems. The User Interface/User Experience (UI/UX) Lead is responsible for developing UX documentation (wireframes, navigation models, high fidelity visual design, redline specs) for web applications. This role will take the lead in supporting business and development teams as well as other user experience consultants. The role requires working closely with consultants both in the same location or working remotely. This role will require analytical skills to review the inventory documentation of the legacy UI screens while developing future state requirements to ensure a comprehensive UI/UX solution. The UI/UX Lead is critical for the success of the BFF initiative and in enabling the organization to meet the current and future needs of our members and prospects.

The ideal candidate will be dedicated to excellence with a profound ability to find solutions to problems in a complex and constantly changing environment. Candidates must be experienced in both the analytical (UX Research) and creative (Visual Design) aspects of UX Design. A strong understanding of user-centered design processes and interaction design principles will be critical for success. Must have the ability to develop relationships across multiple functions and partners to understand user?s needs, request feedback on designs, and support implementation. The ideal locations for this role are Horsham PA or Wauwatosa (Milwaukee) WI.


Primary Responsibilities:

  • Ensure that a modernized, user-friendly UI/UX is designed and implemented that meets the comprehensive requirements of the organization, including:
  •  Document the future state UI/UX requirements
  • Work with business users to design a UI that streamlines data entry, eliminates excessive clicking, balances content and navigation, integrates multiple data sources and is optimized for dual screens
  • Conduct user experience surveys/interviews with business users and revise designs based on gathered feedback
  • Collaborate with IT, Business and implementation partner to design and implement a UI/UX solution ensuring alignment and that we are leveraging best practices
  • Identify opportunities for improvement that will enable speed and flexibility
  • Assist in the establishment and documentation of a global design style and build layout templates
  • Create wireframes for each of the individual future state screens
  • Document UX assumptions and decisions
  • Develop interim state screens the may be needed for a short period of time while we are transitioning from the legacy solution to the new solution
  • Provide support during Program Increment planning, development and testing periods with the Scrum teams
  • Scan the horizon for emerging UI/UX tools, skills, and techniques to ensure timely introduction of best practices
  • Facilitate stakeholder reviews to gain approvals
  • Ensure final redline specs are provided to IT to develop the solution


Job IT Systems Analysis
Primary Location US-PA-Horsham
Other Location US-WI-Wauwatosa
Organization M&R Insurance Solutions
Schedule Full-time
Number of Openings 1
Apply on the Company Site

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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