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UX Designer II


Alpharetta, GA
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Job Details

JobId: 145622
Job Title: UX Designer II
Location: Alpharetta, GA
Category: Technology
Employment: Full-Time
Open Date: 2017-12-05T06:10:53Z Close Date: 2022-12-04T00:00:00Z


Unlock Your Career Potential: Technology at ADP. Do you enjoy exploring, identifying and inspiring the future of the workplace and the lives of millions of people? At ADP, the world's largest B2B cloud company, our Technology team is comprised of brilliant engineers, architects, data scientists, infrastructure experts, and more. We were first in our industry to offer a SaaS solution and continue to push the envelope utilizing the latest operating platforms to deliver the highly automated, intelligent and predictive solutions that are redefining what is possible. Named one of Forbes' \"Most Innovative Companies\" and one of Computerworld's \"100 Best Places to Work in IT\", we are committed to leading the way in product development and research, empowering you to bring to life the latest innovations that will forever change the way businesses manage their most vital asset, employees.


We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility.

ADP's Payroll Innovation (Pi) User Experience Group is looking for a highly motivated experience designer. You'll become an integral part a new team that creates next generation payroll applications with a focus on disruptive innovation and ease of use.

This is a great opportunity for someone who's most interested in innovation and user research and is passionate about leveraging design thinking to create the next generation of enterprise application experiences. You'll work with research professionals and product owners to uncover user and business goals and pain points. Guide Product and developers to ideate, design, and synthesize user feedback.

Working with the design team and larger ADP design community, you'll work closely with our existing researcher and contribute to the overall UX vision and insights. We're an agile organization that works iteratively and is committed to getting solutions out fast, collecting feedback, and continually improving the experience.


  • Identify relevant business and user goals and objectives.
  • Research users, stakeholders, and SMEs as needed to inform and confirm design choices
  • Conduct or assist in implementing research activities such as usability tests, card sorts, surveys, focus groups, interviews, task analysis, field and crowd sourcing user learnings for complex products and websites
  • Be responsible or assist in the design, planning, implementation, and communicating the results of studies to the project team
  • Be familiar with user experience research tools, methodologies, and metrics (you know what data is needed, how best to collect it, and can draws insightful conclusions and reports in meaningful ways
  • Analyze and communicate research results to the project team.
  • Stay abreast of trends in research tools and methodologies.
  • Create the appropriate UX artifacts to share insights with the product team (e.g. story boards, use cases, video, scenarios, and more)
  • Lead ideation sessions
  • Create sketches and other artifacts that capture designs and help ensure everyone, from stakeholders to development, are on the same page
  • Participate in UX team community review sessions to socialize and evolve designs and improve your skills
  • Help determine metrics and other techniques to measure success after deployment
  • Be an advocate for users and passionate about the experience


  • 3+ years experience research and UX design
  • Degree in Psychology, Human Computer Interaction, Human Factors, Usability Engineering, or Information Design preferred
  • Basic understanding of enterprise environments (processes and security concerns)
  • Ability to take complex information and distill it into simple components and interactions
  • Experience with Agile and lean UX processes
  • Ability to multi-task on various projects effectively
  • Ability to remain flexible about changing priorities and accept feedback
  • A strong portfolio that describes your role and approach to researching and innovating user experiences

Software in the Cloud. Experts on the Ground:
ADP powers the working world with comprehensive solutions that drive business success. Consistently named one of the \"Most Admired Companies\" by FORTUNE® Magazine, and recognized by Forbes® as one of \"The World's Most Innovative Companies,\" ADP has over a half-million clients around the globe and 65 years of experience as one of the largest providers of human capital management solutions world-wide.

At ADP, we believe that diversity fuels innovation. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, non-job related physical or mental disability, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

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