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Vaccines Account Specialist


Minneapolis, MN 55427
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Job Details

**Role Description**

The Vaccine Account Specialist (VAS), US Vaccines will be responsible for building business relationships and growing appropriate use of Pfizer Vaccines and overall immunization rates within targeted accounts and will serve a diverse set of customers. The Vaccine Account Specialist will work with customers by identifying shared objectives, aligning resources and deploying innovative solutions to achieve targeted clinical and Pfizer business results. The VAS's primary focus is to educate on appropriate utilization of the Pfizer vaccine portfolio, to develop relationships with hospital decision makers, and to help improve immunization rates for appropriate patients in aligned accounts. Areas of customer focus include but are not limited to the clinical, administrative and decision making roles of hospital networks, federally qualified healthcare clinics (FQHCs), small & mid-size integrated health systems/medical groups.

Strong business acumen and a solid understanding of the complexities associated with the changing healthcare environment are important to the VAS role in assessing how these changes affect the various customer segments. To succeed in this role, the VAS must also excel at working with internal and external cross-functional teams. Vaccine Account Specialists must strictly abide by all company policies and applicable government regulations. Approximately 25%-50% travel is required based on geography.

This is a remote position. The ideal candidate should be located in the territory and near an airport.


+ Form relationships with decision-makers at Hospital Systems, Large Federally Qualified Healthcare Clinics (FQHCs), small to mid-size integrated delivery networks and specialty physician accounts to increase access to and the appropriate use of Pfizer vaccines.

+ Cultivate relationships and generate support from KOLs and organizational decision makers, both public and private.

+ Coordinate with internal colleagues at targeted accounts through communication and collaboration to ensure alignment across various stakeholders to maximize opportunities and enable pull through of opportunities with the Pfizer Vaccines Portfolio. Colleagues include but are not limited to Vaccine Account Managers, Territory Managers, Pharmacy Account Specialists, National Pharmacy Directors, and Institutional sales

+ Prioritize customers, opportunities and projects to maximize impact; leveraging all available data sets and stakeholder input to optimal decision making.

+ The majority (~80%) of this role, will require that the VAS works to operationalize appropriately targeted accounts by executing marketing programs across customer segments and presenting approved materials to deliver value added messaging in a compelling manner; developing and executing programs that are strategic in nature and may have near, mid, and long term impact on immunization rates.

+ As a smaller secondary portion (~20%) of the role, the VAS will also be responsible for sales implementation and pull-through related activities, largely with specialty healthcare clinics/HCPs.

+ Stay current and strategically align with the changing healthcare environment to include the application of health information technology and quality metrics. Understanding the impact this has on access to pneumococcal and meningococcal immunizations across customer segments.

+ Maintain active customer plans and data sets via company planning resources, actively maintaining and sharing such information with internal business colleagues

+ Meet or exceed product performance objectives for assigned portfolio of vaccines. KPIs include, but are not limited to, vaccine portfolio utilization, confirming hospital inpatient protocol development, Health IT inpatient protocol development, reminder recall program adoption, business acumen, collaboration with cross-functional colleagues, project management, and implementation.

+ The VAS will function largely through ~80% account management skills, but may also include ~20% sales & promotional activities

+ In the appropriate customer type, and with a legitimate business purpose, the VAS may engage in off-site meals

+ Demonstrate use of the organizational selling approach (PACE) and leverage resources and programs to continually develop capabilities (Evolving Healthcare Landscape trainings, etc.)

+ Demonstrate the following Pfizer Colleague Capabilities: Acts Decisively, Commits to "One" Pfizer, Grows Self, Seizes Accountability, Change Agile, Functional/Technical Skills, Peer Relationships, and Self-Awareness

+ BS/BA Degree Required, Master's degree preferred

+ 5+ years of previous pharmaceutical, biotech, or medical marketing/sales experience with a proven track record of performance and meeting organizational goals.

+ Prior vaccine, specialty sales and/or account management experience preferred and/or an IDP-aligned development role for account management

+ Proven track record of successful team-based execution in large or complex institutions preferred including a demonstrated track record of assessing account needs and bringing appropriate tools to influence the product acceptance and utilization.

+ Demonstrated track record of strong business acumen, problem solving, strategic thinking, and project management skills, as well as excellent planning and prioritization skills

+ Demonstrated track record of cross-functional colleague collaboration and ability to work across vaccine customer facing teams with effective utilization of available resources to drive performance.

+ Demonstrated experience leveraging data and all available information to prioritize business opportunities

+ Strong oral and written communication skills and proficient with Microsoft Office - Excel, PowerPoint, Word, & Outlook. Proficiency in using sales data/call reporting software applications

+ Candidate must live in or be willing to relocate to a location that is within a commutable distance to the headquarter city for the geography as approved by the Vaccine Account Director and the National Account Management Lead

+ Ability to travel domestically and stay overnight as necessary. Frequent overnight travel may be necessary in most locations. Approximately 25%-50% travel is required

**EEO & Employment Eligibility**

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.

**Sunshine Act**

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

**Additional Offer Details:**

+ **Last Date to Apply for Job: December 28, 2017**

+ **Eligible for Employee Referral Bonus: Yes**

+ **If selected as a finalist, you would be expected to interview Jan 3rd-5th which may require travel to a centralized location.**

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
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