Value Consultant - ASEAN Digital Transformation Office

  • Location:
  • Area of Interest
    Business Development
  • Job Type
  • Technology Interest
    Big Data, Analytics, Cloud and Data Center, Collaboration, Video, Internet of Everything, Networking, Security, Wireless, Mobility
  • Job Id



What You'll Do 


The Digital Transformation Office (DTO) Value Consultant (VC) is a key customer facing business development role. The expectation is that you will support the DTO business development managers (BDMs) throughout the business development process right from helping to identify and design the potential solution for the customer, proving the value by creating business cases and hand-holding the pilot, supporting the proposal creation and finally documenting the case study.


This is a unique opportunity to work at the intersection of solving business problems and technology enabled execution. It offers the rare chance to see the impact of your ideas in live customer settings while learning consultative sales skills and enjoying large responsibilities early in your career.


Your responsibilities will include:

·       Developing the “Value framework” (i.e., key drivers of cost, benefit and risk) for key solutions to enable engagement teams to deliver compelling business outcomes

·       Providing the value framework for the “solution” before the sale; assessing Business Outcomes after implementation

·       Providing ad-hoc analytical support in advance of preliminary customer meetings

·       Creating engagement led assets such as localized business development presentations, workshop material, business cases and case studies

·       Helping run customer workshops (conduct interviews prior to workshop, document customer journeys, create workshop content, document next steps and post workshop material)

·       Quantifying the value for key solutions (Business cases, ROI, investment thesis) by leveraging industry / benchmarking data, Cisco proprietary data and other sources and applying them to customer goals, metrics and ROI guidelines

·       Ensuring customer success by orchestrating resources to assist the customer in realizing the full value of their technology investment by handholding the pilot (sharing learnings from other pilots, debottlenecking issues, tracking performance, etc.)

·       Documenting customer case studies post successful engagements

·       Being the advocate for Knowledge Management (KM), championing KM processes, procedures and disciplines

Who You'll Work With 


The Digital Transformation Office is focused on helping solve our customers' most pressing challenges and opportunities by unleashing the power of technology, Cisco, and our partners. We're committed to a customer-in mindset focused on outcomes, simplicity, and scale; intent on providing value, modeling the collaboration necessary to ensure success, and working together across geographic and organizational boundaries to define joint go-to-market plans, common awareness, and enablement practices. As champions of our customers' voice, this team will ensure that we develop a crisp and compelling point of view when it comes to understanding and accelerating the transformation priorities in enterprises.


The team is unique in the industry in terms of being a cross-functional consultative business development team. It brings together business development professionals, solution architects, value consultants and partner managers across the various ASEAN countries into one team to evangelize, identify and hand-hold the delivery of pilots that demonstrate business outcomes from Cisco’s technologies to Line of Business buyers leading to incremental sales for Cisco.


ASEAN Sales is a world class sales team with intense focus on finding and solving our customer’s most critical problems and partner with them to capture market opportunities. We pride ourselves in our ability to sell business outcome and solutions, not just products. Our competitive intensity is second to none. We constantly seek to disrupt ourselves to stay ahead of the game. We take bold actions and being all in to deliver our commitments to our customers and partners. We empowered our team to go beyond and deliver great value to differentiate ourselves.


Who You Are

  • Strong problem solver with ability and passion to learn about new technologies; design thinking experience is a plus
  • Excellent oral and written communicator
  • Team player who can work across functions & geographies and rapidly embrace new teams
  • A persuasive individual with required presence to engage with customer managers
  • Self-starter with a strong work ethic and learning agility
  • Practitioner with knowledge of approaches, tools and data sources coupled with the attention to detail and business judgement required to develop financial models
  • Have 2 - 7 years management consulting experience from top tier firm (preferred), or have IT consulting, or other digital technology-related professional services experience
  • Have a BA/BS degree (required). An advanced degree is preferred
  • Have had deeper exposure to a specific industry ideally Financial Services or Energy & Manufacturing (preferable but not required)

Why Cisco 

We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren't afraid to change the way the world works, lives, plays and learns. We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers. We Are Cisco.

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